M'Tazi Payne | Page 96

Very professional, always friendly and informative. Always going the extra mile to ensure things are done properly with my truck. Always going the extra mile to ensure things are done properly with my truck. More

by LS Verified Customer Verified Customer

Report | Print

Service was quick they called me to let me know what the issue was offered a price and the job got done completed quickly issue was offered a price and the job got done completed quickly More

by JULIEN4 Verified Customer Verified Customer

Report | Print

I can depend on getting top notch service when coming to the Steeler and I am not a big fan of large dealership the Steeler and I am not a big fan of large dealership More

by VIRGOTECH757 Verified Customer Verified Customer

Report | Print

She is the best customer service rep . Always helpful. Helps any way she can .Just a blessing Always helpful. Helps any way she can .Just a blessing More

by GILBERTEVERETT447 Verified Customer Verified Customer

Report | Print

Great, there haven't been any issues since I got my nissan kicks. Thanks guys nissan kicks. Thanks guys More

by ronald.hush Verified Customer Verified Customer

Report | Print

Excellent service. The wait for oil change was a little longer than anticipated. However understood the shortage. The wait for oil change was a little longer than anticipated. However understood the shortage. More

by MMBPHI Verified Customer Verified Customer

Report | Print

There’s obviously been a change in management or corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started takin corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started taking my car to Hall NIssan in Virginia Beach for the past 5 years. In any case, I decided to try this location again as I was in dire need for someone at Nissan to perform some type of diagnostic or inspection on my car because rain water would leak into the car. M’Tazi provided exceptional customer service from the start of my visit, kept me informed through out to let me know what was being done and how soon I would have my car fixed. M’Tazi answered all of my questions and then some. I have some other things that I need to get fixed and all of my questions were answered as well. I’m not sure which technician performed the work, but I appreciated the fact that he allowed my car to air out before I picked it up. Also, I need to add that previously, this dealership never offered shuttle service, even when I asked. M’Tazi offered shuttle service home, and confirmed whether I needed shuttle service back to the dealership. I only add one suggestion - quick wash and vacuum of the vehicles upon return to the customer. Hall Nissan Virginia Beach did provide that service. More

by PatDLucas22 Verified Customer Verified Customer

Report | Print

Fast, knowledgeable, friendly and polite. I also have a great experience when I visit this location. I also have a great experience when I visit this location. More

by MJAY6607 Verified Customer Verified Customer

Report | Print

Great service! !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area s !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area seating wasn't clean nor the coffee area. Overall it was a 10 in my book. More

by uniquestorm Verified Customer Verified Customer

Report | Print

Since the sale of the dealership the transition with service department has been very good with M. Payne. I initially had a problem with another service representative when I had oil and tire rotation. service department has been very good with M. Payne. I initially had a problem with another service representative when I had oil and tire rotation. More

by Turnerpm726 Verified Customer Verified Customer

Report | Print