MANUEL CASTILLO
MANUEL CASTILLO at McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale

MANUEL CASTILLO

Finance Manager

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale

3709 S Thompson St
Springdale, AR 72764

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2 Reviews of MANUEL CASTILLO

August 19, 2025

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Employee Rating

Worst customer service I've ever had. I bought a vehicle in Dec 2023, I paid it off early in April of 2025. During the purchase I also got a GAP policy, it took weeks after paying off my More

by chrisamaddox91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 20, 2025

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Hi chrisamaddox91, thank you for sharing your detailed review. We’ve read your comments carefully and understand your concerns. We’d like to connect with you directly to discuss this further. As part of some recent management changes, we’re also working hard to refine our processes to prevent situations like this going forward. Our Sales Manager, Trent Parker, is available at (479) 502-2950 and would be glad to speak with you.

June 13, 2025

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Employee Rating

Purchased the vehicle, believed we got a good value. Vehicle broke down the next day and per computer analysis, vehicle had flags for nearly all of the 30 days prior to purchase. Vehicle ended up in sho More

by cabdogdoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kelley Manjarrez , Franklin Marin, Kenny (sales manager)

Jun 16, 2025

McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale responded

Cabdogdoc, thank you for your feedback. We value our customers' time and strive to provide excellent customer service. We're glad to hear Franklin was helpful to you, but we hate to hear about the issues you’ve encountered after your purchase and that your buying experience didn’t meet your expectations. Please contact Trent Parker at (479) 502-2950 to discuss this further.

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