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MARCUS JOHNSON
100 Reviews
100 Reviews
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100 Reviews of MARCUS JOHNSON
June 21, 2025
Professional and courteous service. The wait time for my vehicle was very reasonable and I appreciated the frequent communication regarding the status of completion. The wait time for my vehicle was very reasonable and I appreciated the frequent communication regarding the status of completion. More
by 33gammage
Verified CustomerOther Employees Tagged: Tony Philon, Jr, Moises Bonilla
June 17, 2025
Great and efficient service. Friendly and welcoming atmosphere. All my questions were invited and answered. Friendly and welcoming atmosphere. All my questions were invited and answered. More
by anissareid3
Other Employees Tagged: Tony Philon, Jr
June 16, 2025
They left me there for three hours while I waited on my key to be fixed. I was pretty sure all it needed was a battery, and that was indeed all it needed. They never did answer my question about how to use key to be fixed. I was pretty sure all it needed was a battery, and that was indeed all it needed. They never did answer my question about how to use the key when the battery goes down like that, and they claimed I had no extended warranty, which I most certainly wasted money on. More
by Johnfrench99
Other Employees Tagged: Tony Philon, Jr, Moises Bonilla
June 10, 2025
I didn’t have to stay long this time. It as pretty much in and out service It as pretty much in and out service More
by alise
Other Employees Tagged: Tony Philon, Jr
June 04, 2025
Everyone was excellent to work with and very prompt. Moises was very good to work with and he explained everything to me very well. Moises was very good to work with and he explained everything to me very well. More
by thepatefamily
Other Employees Tagged: Tony Philon, Jr, Moises Bonilla
June 04, 2025
the service I received was inadequate. The response to my vehicle service is a known issue with hybrid vehicles. I explained the issue to Marcus and watched as his took notes. I then get a The response to my vehicle service is a known issue with hybrid vehicles. I explained the issue to Marcus and watched as his took notes. I then get a call as if the notes had not been read. I arrived at the dealership to find my vehicle unsecure but behind the service center. what is the point of explaining the default in the vehicle if the advisement is not taken into consideration. Thank goodness the vehicle was left alone overnight, and the issue was produced with the vehicle not starting. The issue should be a recall item. More
by BYRON.JONES
Other Employees Tagged: Tony Philon, Jr, Moises Bonilla
May 28, 2025
The service was terrible, not organized or helpful, I kept getting misinformation every week telling me my car would be done but it wast true. Could never get a hold of Logan and when I did he would say kept getting misinformation every week telling me my car would be done but it wast true. Could never get a hold of Logan and when I did he would say I’ll give you a call back and never did. Very unprofessional! I even talked to someone named Steven and he said he would help me but he couldn’t either and lied to me when he said he would get me a new advisor but didn’t. Even when my car was don’t after almost 5 weeks I went to get it and it took over 1 hour for no reason. I spoke to three people and they said they would help me but didn’t even do that. One of the same people came back to tell me my coffee was almost done, just shows how they don’t take customer care seriously. These people need to be retrained or fired I had a horrible experience just for a recall on my car. I will never be coming back and please someone fire Logan! And I’m still waiting to hear back from management More
by reginaldwalker00
Other Employees Tagged: Tony Philon, Jr, Michael J Austin, Gregory Stafford, Jamaal Autry, Moises Bonilla, Paul Failor , Logan
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