MARCUS WASHINGTON
MARCUS WASHINGTON at Covert Buick GMC Bee Cave
Refer Me

MARCUS WASHINGTON

Sales

Covert Buick GMC Bee Cave

16501 Sweetwater Vlg Dr Building 1
Austin, TX 78738

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4.9
8 Reviews

With 27 years of experience in the car business, I bring a unique blend of expertise and passion to my work. A proud Texas Tech alum, I’ve embraced the spirit of teamwork both on and off the field. Married for 31 years, I’m a dedicated family man with four wonderful kids. My military roots instilled in me a strong sense of discipline and commitment, and as a lifelong Dallas Cowboys fan, I cherish the thrill of game days with my family.

Dealership Experience

7 yrs, 5 mos

Industry Experience

28 yrs, 8 mos

Specialties & Trainings

Buying, Selling and Finance

4.9

8 Reviews

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8 Reviews of MARCUS WASHINGTON

January 04, 2025

Dealership Rating
Employee Rating

I had to return the truck. Hunter Hale-Sales Manager said he would accept the return, and I paid for the dealerships Delivery and Pick Up expenses. A misunderstanding caused More

by WLBLANKJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hale , Daniel Flores-Finance Manager

Jan 15, 2025

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback. We appreciate your patience and understanding throughout the process. At Covert Buick GMC Bee Cave, we strive to provide exceptional customer service, and we’re glad Hunter Hale was able to assist with your truck return and work towards a resolution. We apologize for the delay with your down payment reimbursement and any inconvenience it may have caused. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

November 29, 2024

Dealership Rating
Employee Rating

Marcus was responsive, courteous and professional. We were very pleased with the experience of working with Covert Bee Caves. More

by Dstewart14
Recommend Dealer
Yes
Dec 02, 2024

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Marcus provided you with such a responsive, courteous, and professional experience. At Covert Buick GMC Bee Cave, we strive to make every visit as smooth and enjoyable as possible, and it’s wonderful to know we met your expectations. Your satisfaction means everything to us, and we’re so pleased you had a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

October 23, 2024

Dealership Rating
Employee Rating

I do not write after I have already rated. This is redundant and maddening to me. More

by kensteed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Covert Buick GMC Bee Cave responded

Ken, Thank you for leaving a 5-star review for Covert Buick GMC Bee Cave! We are thrilled to hear that you had a positive experience with us. Our team strives to provide the best service and customer experience possible, so it's wonderful to know that we have met your expectations. We appreciate your support and are here for any further needs you may have. Thank you for choosing Covert Buick GMC Bee Cave, and we look forward to serving you again in the future!

October 22, 2024

Dealership Rating
Employee Rating

Marcus was a pleasure to work with. Great communication. I would not hesitate to send anyone to him. More

by Marksnodgrass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

Covert Buick GMC Bee Cave responded

Mark, Thank you for your kind words! We're so glad to hear that Marcus provided you with a great experience. At Covert Buick GMC Bee Cave, we value clear communication and ensuring our customers feel confident throughout the process. It’s wonderful to know you’d recommend Marcus to others. We appreciate your trust and look forward to serving you and anyone you send our way in the future!

October 04, 2024

Dealership Rating
Employee Rating

Marcus Washington displayed enormous amount of knowledge of the truck I was interested in and was vey socially engaging while still be very professional. In addition, I was greeted with smiles and offers of More

by brucefurst11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Covert Buick GMC Bee Cave responded

Bruce, Thank you for your fantastic review! We’re thrilled to hear that Marcus Washington provided you with such knowledgeable and engaging service at Covert Buick GMC Bee Cave. It’s also great to know that Matthew and Jerry contributed to your positive experience. Our team is dedicated to creating a welcoming atmosphere, and your feedback means the world to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new truck!

September 15, 2024

Dealership Rating
Employee Rating

Awesome Experience! Fast, Friendly, Professional Matt is Great and will definitely continue to go to him! More

by cruzndrippin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear that you had an awesome experience with us. Matt and the team at Covert Buick GMC Bee Cave are dedicated to providing fast, friendly, and professional service, so it’s great to know that their efforts made a positive impact. We look forward to seeing you again for your future automotive needs!

September 04, 2024

Dealership Rating
Employee Rating

Marcus was great. He helped me zero in on a car that matched my wants and needs. More

by charliedewitt33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 04, 2024

Covert Buick GMC Bee Cave responded

Charlie, Thank you for your great feedback! We’re thrilled to hear that Marcus was able to help you find a car that perfectly matches your wants and needs. At Covert Buick GMC Bee Cave, we pride ourselves on understanding and meeting our customers' individual preferences, and it’s wonderful to know Marcus delivered on that. We appreciate your support and hope you enjoy your new vehicle! If you need anything else, don’t hesitate to reach out.

September 03, 2024

Dealership Rating
Employee Rating

Marcus was very easy to work with. Highly recommend him as a sales person. A pleasure to work with. No pressure and very upfront. More

by jc-peters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Covert Buick GMC Bee Cave responded

Thank you for your wonderful review! We're thrilled to hear that Marcus provided you with a positive and pressure-free experience at Covert Buick GMC Bee Cave. It's great to know that his upfront and approachable style made your time with us enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future. If you have any more questions or need further assistance, feel free to reach out. Thanks again for choosing us!

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