MARCUS WASHINGTON

Covert Buick GMC Bee Cave responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at Covert Buick GMC Bee Cave. Marcus is truly an outstanding member of our team, and we’re proud that he made such a great impression during your visit. We appreciate your support and look forward to helping you with all your automotive needs in the future!

Covert Buick GMC Bee Cave responded

We’re so glad to hear your truck is running great again! Our team at Covert Buick GMC Bee Cave is always here to make the repair process as smooth as possible—including keeping you on the road with a loaner. We truly appreciate your patience and are happy to see you back behind the wheel. Thanks for trusting us with your vehicle

Covert Buick GMC Bee Cave responded

We’re honored that you’ve trusted Covert Buick GMC Bee Cave with your truck service since day one—and even more so that you chose us when it was time for a new one. That means the world to us! We’re always here to provide the same great service you’ve come to expect, whether it’s for maintenance or your next vehicle down the road. Enjoy the new truck! 🚗💪🙌

Covert Buick GMC Bee Cave responded

We understand how frustrating delays can be, and we appreciate your patience. Parts are produced by the manufacturer, which is unfortunately outside of our control, but we always do our best to get them as quickly as possible. If there’s anything we can do to assist you further, please let us know.

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We appreciate your suggestion and understand how important it is to have a clear understanding of your vehicle’s features after purchase. At Covert Buick GMC Bee Cave, we strive to provide an exceptional customer experience, and we’re always looking for ways to improve. Our team is always happy to walk through any functions or answer any questions you may have, and we’ll certainly take your recommendation into consideration. If there’s anything specific you need help with, please don’t hesitate to reach out—we’re here to ensure you get the most out of your new vehicle! Thanks again for your input, and we hope you’re enjoying your new ride! 🚗🎥

Covert Buick GMC Bee Cave responded

Thank you for your loyalty and for sharing your fantastic experience! We're thrilled to hear that Marcus has been making your dreams come true for over eight years. He truly goes above and beyond, and we’re proud to have him on our team at Covert Buick GMC Bee Cave. It’s great to know we could make your car-buying process seamless—even from the comfort of your home! We appreciate your continued trust and look forward to serving you again in the future. Enjoy your new ride! 🚗🎉

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback. We appreciate your patience and understanding throughout the process. At Covert Buick GMC Bee Cave, we strive to provide exceptional customer service, and we’re glad Hunter Hale was able to assist with your truck return and work towards a resolution. We apologize for the delay with your down payment reimbursement and any inconvenience it may have caused. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Marcus provided you with such a responsive, courteous, and professional experience. At Covert Buick GMC Bee Cave, we strive to make every visit as smooth and enjoyable as possible, and it’s wonderful to know we met your expectations. Your satisfaction means everything to us, and we’re so pleased you had a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!