MARISOL KOH

I always service my car at this Kia dealership and I have never had a bad advisor. This recent trip was no exception. Marisol was so wonderful to work with and kept me informed every step of the way. I had t never had a bad advisor. This recent trip was no exception. Marisol was so wonderful to work with and kept me informed every step of the way. I had to go through my insurance for some repairs and she really took charge with keeping communication with them. I had never had to make a claim before and she really made the whole process go extremely smooth. I don’t usually pick a specific advisor when I take my car in, but I will be choosing her for all my future visits whenever possible. Thanks again Marisol! More

Report | Print

Marisol was very helpful, she answered all the questions I needed. Very friendly and nice . I needed. Very friendly and nice . More

Report | Print

Marisol was really great. I appreciate her as my advisor. She answered all of my questions. She is number 1. I appreciate her as my advisor. She answered all of my questions. She is number 1. More

Report | Print

5 stars Yuri Sanchez, Service Agent-Kia of Carson. Knowledgeable and efficient. Total time from arrival to service desk and on my way home, 20 minutes. Also, phone service backup is accommodating and Knowledgeable and efficient. Total time from arrival to service desk and on my way home, 20 minutes. Also, phone service backup is accommodating and efficien.. More

Report | Print

Great customer service and communication. She provided different solutions and explained all options of services really well. Great to work with. She provided different solutions and explained all options of services really well. Great to work with. More

Report | Print

Marisol is an excellent service advisor. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. More

Report | Print

I checked in my vehicle with Alexis I could not leave my veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu for giving me a heads up on my mileage expiration that was coming up on my veh. because of this I was able to re route my schedule & get back in prior to my mileage cap, & saved thousands in repair cost. My veh. under went a new transmission under warranty, thank you Alexis for your efficiency. Marisol went over my paperwork with me the day my car was ready, thank you both I felt acknowledged & taken care of by KIA OF CARSON. More

Report | Print

it was so easy service was excellent got in and out fast . i felt special . i felt special More

Report | Print

SHE WAS VERY HELPFUL AND RESPECTFUL WITH MY ENCOUNTER WITH HER I HAD A NICE EXPERIENCE AND DEFINITELY WILL RETURN FOR NEED REPAIES SHE WAS ABSOLUTELY BEYOND FANTASTIC. WITH HER I HAD A NICE EXPERIENCE AND DEFINITELY WILL RETURN FOR NEED REPAIES SHE WAS ABSOLUTELY BEYOND FANTASTIC. More

Report | Print

Fast service, friendly. Very knowledable and helpful. Made me aware of all issues of my car and helped Very knowledable and helpful. Made me aware of all issues of my car and helped More

Report | Print