MARISOL KOH

I dropped off my vehicle for a diagnostic, I was told it be 24/48 hours to assess my vehicle's issue. Not sure if it was because I got there first thing in the morning when they opened but I had my car repa be 24/48 hours to assess my vehicle's issue. Not sure if it was because I got there first thing in the morning when they opened but I had my car repaired & ready by the end of the same day I had checked it in!! Super happy about that, because I had planned to not have my vehicle :(. Thanks to Alexis she was super detailed & updated me through the day to assure me vehicle status, although she was not present when I picked up. She had everything prepared with Marisol which she too was super nice & made my check-out process quick. Thank you both! More

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I always service my car at this Kia dealership and I have never had a bad advisor. This recent trip was no exception. Marisol was so wonderful to work with and kept me informed every step of the way. I had t never had a bad advisor. This recent trip was no exception. Marisol was so wonderful to work with and kept me informed every step of the way. I had to go through my insurance for some repairs and she really took charge with keeping communication with them. I had never had to make a claim before and she really made the whole process go extremely smooth. I don’t usually pick a specific advisor when I take my car in, but I will be choosing her for all my future visits whenever possible. Thanks again Marisol! More

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Marisol was very helpful, she answered all the questions I needed. Very friendly and nice . I needed. Very friendly and nice . More

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Marisol was really great. I appreciate her as my advisor. She answered all of my questions. She is number 1. I appreciate her as my advisor. She answered all of my questions. She is number 1. More

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5 stars Yuri Sanchez, Service Agent-Kia of Carson. Knowledgeable and efficient. Total time from arrival to service desk and on my way home, 20 minutes. Also, phone service backup is accommodating and Knowledgeable and efficient. Total time from arrival to service desk and on my way home, 20 minutes. Also, phone service backup is accommodating and efficien.. More

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Great customer service and communication. She provided different solutions and explained all options of services really well. Great to work with. She provided different solutions and explained all options of services really well. Great to work with. More

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Marisol is an excellent service advisor. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. More

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I checked in my vehicle with Alexis I could not leave my veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu for giving me a heads up on my mileage expiration that was coming up on my veh. because of this I was able to re route my schedule & get back in prior to my mileage cap, & saved thousands in repair cost. My veh. under went a new transmission under warranty, thank you Alexis for your efficiency. Marisol went over my paperwork with me the day my car was ready, thank you both I felt acknowledged & taken care of by KIA OF CARSON. More

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it was so easy service was excellent got in and out fast . i felt special . i felt special More

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SHE WAS VERY HELPFUL AND RESPECTFUL WITH MY ENCOUNTER WITH HER I HAD A NICE EXPERIENCE AND DEFINITELY WILL RETURN FOR NEED REPAIES SHE WAS ABSOLUTELY BEYOND FANTASTIC. WITH HER I HAD A NICE EXPERIENCE AND DEFINITELY WILL RETURN FOR NEED REPAIES SHE WAS ABSOLUTELY BEYOND FANTASTIC. More

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