Louisville INFINITI

I needed my old brake pads back to get my money back from the dealership & I asked them to please save them for me but when my vehicle was ready they had threw the brakes in the dumpster & wouldn't allow me the dealership & I asked them to please save them for me but when my vehicle was ready they had threw the brakes in the dumpster & wouldn't allow me to get them & they never offered to get them. Now, I'm out of $1270.00 which is a lot of money to me. Now, I'm going to let someone look at my brakes to make sure everything on my vehicle is brand new because if they're not, I will be going to Small Claims Court. More

The sales service team at Infiniti are the absolute best. I live in NC and schedule my service appointments when I will be in Louisville. Anna and Bill have consistently earned my trust and respect over year I live in NC and schedule my service appointments when I will be in Louisville. Anna and Bill have consistently earned my trust and respect over years of taking care of me as if I matter, not just as a customer but as a person. Because of them, I drove from NC to KY to purchase my new vehicle. Doesn’t get any better than that…and I’m not the easiest customer. I ask lots of questions and they patiently explain things in simple terms. More

Seamless purchase. Derrick Dunn went above and beyond! Wife is extremely happy with her pre owned 2025 Nissan Pathfinder Platinum AWD. Derrick Dunn went above and beyond! Wife is extremely happy with her pre owned 2025 Nissan Pathfinder Platinum AWD. More

Every time I take my car to Infiniti of Louisville everyone is great specially Ana!!!!!! everyone is great specially Ana!!!!!! More

The service department was amazing to deal with quick and efficient. Always delivering a clean vehicle after the service. Infiniti of Louisville makes an effort to earn your business! efficient. Always delivering a clean vehicle after the service. Infiniti of Louisville makes an effort to earn your business! More

I bring in my Infiniti for routine maintenance. They always do a great job. No pressure. I trust them and Anna in the service department always takes great care of me. They always do a great job. No pressure. I trust them and Anna in the service department always takes great care of me. More

Service manager Danny and Bill Bailey in service department were very helpful and Evan in financing took care of some changes I needed done. All were very professional. department were very helpful and Evan in financing took care of some changes I needed done. All were very professional. More

Dealer/Service Dept. is very customer oriented and friendly staff. I’m very satisfied with the service I received and will be a return customer. is very customer oriented and friendly staff. I’m very satisfied with the service I received and will be a return customer. More

My newly purchased 2025 had a little over 3k miles when a deer t-boned my passenger side. The dealership worked very hard at making the repair process a little less stressful. Thank you Louisville Infinit deer t-boned my passenger side. The dealership worked very hard at making the repair process a little less stressful. Thank you Louisville Infiniti for your weekly updates and help with getting me back on the road!! More

The dealership was responsive and helpful through the entire process. I appreciate them being professional and prepared when I arrived in from out of town. entire process. I appreciate them being professional and prepared when I arrived in from out of town. More