MICHAEL SPAULDING | Page 11

Micheal, salesman, was great. Ben, sales manager was great. But service told me one day to detail and put four new tires on. Two days later I had to initiate three phone calls with service, and only the great. But service told me one day to detail and put four new tires on. Two days later I had to initiate three phone calls with service, and only then I could pick the truck up at the end of business on the second day, with new tires. Yeah!!! But wait for it, that's right, the truck had not been detailed. Truck was filthy, fruit loops crusted to carpet, candy wrappers, sucker sticks and just plain dirt, etc. But I made plans using the truck for the holiday weekend, based on when I was told it would be done. So Tuesday I have to take the truck back again for the day to have it detailed. But over Memorial Day three day weekend I get to explain to family, friends, coworkers, and relatives, why my $15,000 truck looks and smells do poorly. But the service guys were at least nice. But no one offered to make it right. Very disappointing to my family, friends, relatives, and myself. Todd Smith More

by TSMITH51 Verified Customer Verified Customer

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Our salesmen did a great job of working with us. We bought 2 new vehicles and had great service on each. We will back in the future. bought 2 new vehicles and had great service on each. We will back in the future. More

by lyons_4136 Verified Customer Verified Customer

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Buying car I knew what I was looking for and they fixed me up with it at a price that I could live with easy to deal with I knew what I was looking for and they fixed me up with it at a price that I could live with easy to deal with More

by ALEX Verified Customer Verified Customer

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Excellent car buying experience I traded my 2011 Dodge Nitro. I really loved that car but it was getting up there in miles and I wanted a change.. Michael Spaulding assisted me in ge I traded my 2011 Dodge Nitro. I really loved that car but it was getting up there in miles and I wanted a change.. Michael Spaulding assisted me in getting a great deal on a 2019 Jeep Cherokee. I have had the car a couple of days and I just love it. Very impressed with the time Michael took to explain finance options and to explain the many functions of the car itself.. Would recommend then to any one ! More

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Above and beyond. I was looking for a more fuel efficient/ winter reliable car. I was upside down on my vehicle. I looked at some really nice used cars, but being upsid I was looking for a more fuel efficient/ winter reliable car. I was upside down on my vehicle. I looked at some really nice used cars, but being upside down the numbers just didn't work. The sales team recommended either a Jeep Compass or Jeep renegade. I decided on the Jeep Renegade. They could have just stopped after me not getting a used car. They went above and beyond to get me a vehicle that catered to my needs. More

by cndrsore Verified Customer Verified Customer

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All around PERFECTION My fiance and I have been working with Michael for just over a year now. He sold her, her car, and now, today I'm buying a 2019 Jeep Compass. Out of a My fiance and I have been working with Michael for just over a year now. He sold her, her car, and now, today I'm buying a 2019 Jeep Compass. Out of all the dealerships and sales people I've encountered, I've always just appreciated the honesty, integrity, and general vibe of Michael at Deery of Ames has been hands down THE BEST. 100% RECOMMENDED. hes always in a great mood, always has a smile on, always listens to your needs (and wants) and does the most to make those car dreams come true. All around awesome dude, awesome company, keep on keeping on yall!! More

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High respect, low pressure Was in a position of having to proceed quickly on the purchase of a vehicle. Michael Spaulding was my first contact. He was very respectful to both my Was in a position of having to proceed quickly on the purchase of a vehicle. Michael Spaulding was my first contact. He was very respectful to both my wife and I right from the start. Very importantly, if I asked a question he wasn't sure of there was no xx he just admitted he wasn't sure and found some who could help. Very good experience. More

by Kingranch Verified Customer Verified Customer

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This dealership is in business for profit not customer sati Purchase a GMC Terrain and after spending over $2,000 of her own money to fix it before we even made one payment,,,, we were told by a local dealer in Purchase a GMC Terrain and after spending over $2,000 of her own money to fix it before we even made one payment,,,, we were told by a local dealer in Fort Dodge to get rid of the vehicle,,,, and also told that the best deal will we get is where a we bought it,,,, deery would not make any deals with us that's why I'm saying they're in it for profit not customer satisfaction I would not do business with these people More

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Easiest car deal ever I saw the vehicle on the website and through talking with them I felt confident enough to make an offer, sight unseen , no test drive, I wasn’t disapp I saw the vehicle on the website and through talking with them I felt confident enough to make an offer, sight unseen , no test drive, I wasn’t disappointed,Andrea,Doug & Micheal made the process simple,,you can trust them to get you the best deal on the car of your dreams ,kudos More

by BRYJUNKER Verified Customer Verified Customer

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The way car buying should really be! Michael Spaulding was nothing short of professional and knowledgeable. We have been on the market for a new vehicle for a while but are always hesitan Michael Spaulding was nothing short of professional and knowledgeable. We have been on the market for a new vehicle for a while but are always hesitant to stop by dealerships because of the pressure we feel while “just looking.” After looking at vehicles online we decided to stop in and we are glad we did! Any and all questions we had were answered, all of our expectations were met and we never felt rushed or pushed to make a decision. Sales along with financing (Michael Spaulding & Aaron Warren) worked very hard alongside each other to make it work perfectly for our family. And, after the sale was made and papers were signed we were met by Michael to show us every detail of our new vehicle. He made sure we knew every detail and were knowledgeable about all the technology in the vehicle. We are now home with our new vehicle and are very happy! The Dodge Durango has been my “dream” vehicle since starting a family and has been a priority since my mother was diagnosed with cancer. We will no longer have to take two vehicle for visits and appointments at Cancer centers! So far it has exceeded all expectations! We plan to use Deery Of Ames for all of our future vehicles! And the free car washes were a major bonus! It will come in handy while living in Iowa and driving a black vehicle! :) More

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