Had an amazing experience.
Ambiance was great, employees were very respectful, and my car was ready much faster than projected, so I also appreciated the expediency they worked
Ambiance was great, employees were very respectful, and my car was ready much faster than projected, so I also appreciated the expediency they worked with. Above all a 5 out of 5 experience.
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by zachariah_wiley
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
Jun 21, 2023 -
Werner Kia responded
Thank you so much for your excellent review! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Mike, Destiny, and Mario are always so helpful when I
come for service.. Their professionalism and commitment to customer satisfaction is always top tier
come for service.. Their professionalism and commitment to customer satisfaction is always top tier
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by jasmine.harris82
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Destiny
Jun 16, 2023 -
Werner Kia responded
Jasmine,
Thank you for your 5-star rating! We are overjoyed that Mike, Destinee, and Mario could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
I was a walk in but no excuse!
When I called Amy said I would have a wait which was okay so I asked my husband is at the hospital can I get a shuttle over there No the shuttle qui
When I called Amy said I would have a wait which was okay so I asked my husband is at the hospital can I get a shuttle over there No the shuttle quits running at 5:00 okay I got ther by 3:00 I asked can I get the shuttle over to the hospital the fellow at the desk said no they quit running at 4:00 now which is it 4 or 5?
When I got my car back there wet dirt all over the mat thank god its a throw away but didn't even try to clean it up they had dirt on the bottom of the door I had to take handi wipes to clean it all up then I look on the other side they must have did something on that floor mat because they torn half if it up ! So if you don't have a appointment this is how they treat you or your belongings and there really wasn't a lot of people waiting so no reason for this!I will take my car somewhere eles!!
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by judylentz1966
Verified Customer
Verified Customer
Jun 19, 2023 -
Werner Kia responded
Hello Judy,
Thank you for your feedback. We're very sorry to hear of your disappointment with us and we do apologize that the shuttle was not available and the condition of your vehicle after the service was completed. If you would like to discuss further, please feel free to contact us at the dealership and ask for the service manager.
Great customer service from the workers at Kia in
Tallahassee Mike was awesome and respectful
Tallahassee Mike was awesome and respectful
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by contessa_clemons
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2023 -
Werner Kia responded
Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that Michael's and the team's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!
It was my first service here and Mike was very
professional and thorough. I'll come back here.
professional and thorough. I'll come back here.
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by JAXFISHER21
Verified Customer
Verified Customer
Jun 12, 2023 -
Werner Kia responded
We are delighted that Michael could be of valuable assistance to you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.
Michael very informative and help me understand every
process that was going on with my car. I really appreciate him and Kia.
process that was going on with my car. I really appreciate him and Kia.
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by STANZADICKEY
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2023 -
Werner Kia responded
Thank you for leaving Michael this positive review! We are pleased that he was both kind and informative throughout your visit. He will be delighted to know that you deeply valued his service. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Staff was friendly.
Serve was quick and waiting room is comfortable and even had work stations.
Serve was quick and waiting room is comfortable and even had work stations.
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by cherieh001
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2023 -
Werner Kia responded
Thank you for your positive review! We are so glad that our team could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!
Excellent, efficient, and timely performance of
maintenance. Friendly and courteous staff, including Mike the shuttle driver who drove me all the way across town to work and then back to Werner Kia
maintenance. Friendly and courteous staff, including Mike the shuttle driver who drove me all the way across town to work and then back to Werner Kia to pick up my car!
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by MSCAVONE.EMAIL
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2023 -
Werner Kia responded
We greatly appreciate your positive review! We are happy to hear that Mike and the team could provide you with quality and efficient service throughout your visit. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service.
Michael Wyre was very helpful.
He was very apologetic for the wait I had an assured me everything was taking care of as requested.
He was very apologetic for the wait I had an assured me everything was taking care of as requested.
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by juanyouman1983
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2023 -
Werner Kia responded
Thank you for leaving Michael this positive review! We are so glad that Michael took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Very pleased with the service.
Michael Wyre acknowledged me upon arrival (excellent customer service). My car is a 2012 KIA Optima, and KIA has done ALL my services. Great job!!!
Michael Wyre acknowledged me upon arrival (excellent customer service). My car is a 2012 KIA Optima, and KIA has done ALL my services. Great job!!!
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by garrettgail9
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2023 -
Werner Kia responded
Garrettgail9,
Thank you so much for your positive review! We are so glad that Michael could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time your Kia Optima is ready for service!
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