Good customer service.
. Appreciate the one on one attention. Happy the works done was done in a timely manner. A 10 to me.
. Appreciate the one on one attention. Happy the works done was done in a timely manner. A 10 to me.
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by joann.baker00
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Destinee Washington.
May 25, 2023 -
Werner Kia responded
Thank you for sharing your positive experience with us. We are so glad that our team could get your automotive needs efficiently taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Friendly, transparent , honest great punctual kind fast
video was great to see the car’s progress
video was great to see the car’s progress
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by TALLY2023HOME
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
May 25, 2023 -
Werner Kia responded
Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!
Fast.
Responsive. Helpful. True to words and actions. They are indeed has a superb customer service!
Responsive. Helpful. True to words and actions. They are indeed has a superb customer service!
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by KAYEH_0911
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
May 24, 2023 -
Werner Kia responded
Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less throughout your visit. We hope that you continue to choose us for all of your future automotive needs!
The man who helped me was nice and accommodating.
However, the wait was extremely long and I was not satisfied with the vacuuming portion of my wash. When my car was sent back it still was not vacuum
However, the wait was extremely long and I was not satisfied with the vacuuming portion of my wash. When my car was sent back it still was not vacuumed and I had to finish a service that I paid for.
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by CINDYRENELIQUE
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2023 -
Werner Kia responded
Hello Cindy,
Thank you for your feedback. We appreciate you taking the time to let us know of your experience, yet its disappointing to hear of your concerns. We do apologize for the wait time that occurred during your visit and that your vehicle was not cleaned to your satisfaction. We would like to discuss your review with you. Please contact us at the dealership.
Why have a service center and you don’t know how to fix a
car.
car.
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by Seaybass
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
May 25, 2023 -
Werner Kia responded
Hello, Thank you for sharing your comments. We are very sorry to hear that your still encountering an issue with your vehicle.
Please contact us at the dealership and ask for the service manager. We want to make sure that your issues get resolved!
Fast and easy
Accomodating Service
Appreciate the
shuttle service
Updates you with recorded videos of what they did
shuttle service
Updates you with recorded videos of what they did
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by rodrigovilarjr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Duke, JOSH FUTRELL, BILAL STEVENSON
May 19, 2023 -
Werner Kia responded
Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Car was finished in the time projected.
Great customer service and willing to go the extra mile.
Great customer service and willing to go the extra mile.
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by terrancealexander88235
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
May 18, 2023 -
Werner Kia responded
Terrancealexander88235,
We are happy to hear that our team could get your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.
The service department is overbooked and understaffed.
It is a disservice to your customers, to endure the wait, for regular maintenance services. The upgraded car wash is a waste of money. The interior w
It is a disservice to your customers, to endure the wait, for regular maintenance services. The upgraded car wash is a waste of money. The interior was returned barely cleaned. The cloth used was sour and left a horrible scent in the car. The service was way too long, no follow-up was completed during the appointment, and the car wash was unsatisfactory.
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by Jeff.350
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
May 11, 2023 -
Werner Kia responded
Hello Jeff,
Thank you for taking the time to write this review and were very sorry to hear of your concerns. We do apologize for the wait time that occurred during your visit. Our guests' satisfaction is our utmost priority. We would like to help resolve your concerns and questions with this. Please contact us at the dealership at your earliest convenience. Thank you!
Service was excellent.
My adviser was courteous and helpful. I was provided a helpful video with the service that was done on my car. I really appreciate the service at thi
My adviser was courteous and helpful. I was provided a helpful video with the service that was done on my car. I really appreciate the service at this location.
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by darellupshaw
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
May 08, 2023 -
Werner Kia responded
Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Werner kia is a nice dealership.
Tim was really helpful . Would recommend 10 out of 10
Tim was really helpful . Would recommend 10 out of 10
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by mikelervin5
Verified Customer
Verified Customer
Service Price Transparency
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