Besides the cost of fuel injection cleaning, service was
great..Everyone I mentioned it to said that was a high price!
great..Everyone I mentioned it to said that was a high price!
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by PAMELADOBERT
Verified Customer
Verified Customer
Everyone was really nice the even tried to get me to buy
another vehicle even though I’m in a 2023.already. I really enjoyed my visit I watched some Tv feel asleep and got something to snack on.
another vehicle even though I’m in a 2023.already. I really enjoyed my visit I watched some Tv feel asleep and got something to snack on.
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by campbellrashawn66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
Apr 10, 2023 -
Werner Kia responded
Thank you so much for your 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
I have owned Kia’s my whole life.
I will never buy another one. The service department is aweful. No feedback, calls, updates etc while they have had my van for repairs. Had to take i
I will never buy another one. The service department is aweful. No feedback, calls, updates etc while they have had my van for repairs. Had to take it back 2 times to get the work done. Aweful service!
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by Riverotter35
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2023 -
Werner Kia responded
Hello,
Were very sorry to hear of your review. We do apologize for the multiple visits to get your vehicle repaired and for the lack of communication from our service team. If you would like to discuss further or still have issues with your vehicle, please contact us at the dealership and ask for the service manger. Thank you!
The staff was professional, answered my questions fully
and work was done quickly and I had a very short wait.
and work was done quickly and I had a very short wait.
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by SHASHI0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
Apr 03, 2023 -
Werner Kia responded
Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. please do not hesitate to give us a call if you ever have any further questions or concerns.
Good morning Mike was my advisor, .
He is the most helpful advisor I have ever worked with at Kia .
He is the most helpful advisor I have ever worked with at Kia .
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by Wendelljohn1967
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2023 -
Werner Kia responded
Thank you for leaving Mike this positive review! We are so glad that Michael could provide you with the quality care that you deserve. He will be delighted to hear of your kind words and we hope to see you again the next time your Kia is ready for service!
Communication & accountability are poor.
From management setting the bar for the others. Don’t go
From management setting the bar for the others. Don’t go
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by SAMMIEC84
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
BILAL STEVENSON, Destiny
Apr 06, 2023 -
Werner Kia responded
Thank you for sharing your comments with us and bringing this to our attention. We do apologize for the lack of communication and customer service. If you would like to discuss further, please contact us at the dealership. Thank you!
Great customer service!
I love the video walk through. They tell you ahead of time what your car needs.
I love the video walk through. They tell you ahead of time what your car needs.
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by DCOTTERMA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON, Timothy Fessler
Apr 03, 2023 -
Werner Kia responded
Thank you for taking the time to leave us this 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!
I love Werner Kia they are the best.
I love my 2023 Kia sportage ex. Any problem I have they don't hesitate to tell me come in the office. They are the best‼️‼️
I love my 2023 Kia sportage ex. Any problem I have they don't hesitate to tell me come in the office. They are the best‼️‼️
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by BANK199023
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL, BILAL STEVENSON
Apr 03, 2023 -
Werner Kia responded
Thank you so much for your 5-star rating! We are happy to hear that our team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your Kia's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The service manager Mike is very nice.
He was able to get my car back to me on time for me to get to work. I really appreciate them for being efficient!
He was able to get my car back to me on time for me to get to work. I really appreciate them for being efficient!
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by elprzybyla23
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2023 -
Werner Kia responded
Thank you so much for your positive review! We are so glad that Mike could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
This dealership did a wonderful job of making their
customers feel welcomed. The employees are amazing.
customers feel welcomed. The employees are amazing.
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by Kendria.g.evans
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
JOSH FUTRELL
Mar 31, 2023 -
Werner Kia responded
Kendria,
Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if we may ever be of further service to you!
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