MICHAEL YOUNG | Page 9

Mike young is great, I’m very busy he always gets me in quickly and is always helpful quickly and is always helpful More

by geminipressurecleaning Verified Customer Verified Customer

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The staff has consistently rendered me great service. They are professional and courteous and respectful. They are professional and courteous and respectful. More

by slowe1860 Verified Customer Verified Customer

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I brought my car in for the following: 1. New tires 2. 80000 service 3. Issues with doors not locking Items 1 and 2 were handled fine and satisfied Item number 3 was not handled. Servic New tires 2. 80000 service 3. Issues with doors not locking Items 1 and 2 were handled fine and satisfied Item number 3 was not handled. Service advisor suggested that my battery might be the issue with the doors Not locking.. he indicated that my battery tested low. I would agree that it is a five year old battery and it was time to change. I changed and bought a new battery. Service advisor offered his cell phone number to give him a call if the battery replacement did not fix the issue with the door locks. Nothing changed. A simple Google search on the 2020 Ford escape and problems with the door locks Showed me that there is an issue with the welds for the doors, and that Ford was offering to fix the problem after a customer satisfaction survey. I feel like my service advisor really should have gone there first and really should have known this. He did not even mention it to me and simply thought the new battery would fix it.I left a message for him last Thursday, June 12, and have yet to get a callback from him. More

by cheryldetorres Verified Customer Verified Customer

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The staff at Starling went above and beyond my expectations. The worked hard to find my dream car and didn’t fail to deliver. The kindness they show to everyone that comes in the door is outstandi expectations. The worked hard to find my dream car and didn’t fail to deliver. The kindness they show to everyone that comes in the door is outstanding. It doesn’t matter if you are young or older you are treated as family. More

by mmheeney Verified Customer Verified Customer

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Excellent service and knowledgeable staff. Highly recommended!, The service department has a nice waiting room and very nice atmosphere. Highly recommended!, The service department has a nice waiting room and very nice atmosphere. More

by ORLANDO GARCIA Verified Customer Verified Customer

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Michael Young knows how to care for his customers . Great service all around. Thank you Great service all around. Thank you More

by w.swanson4 Verified Customer Verified Customer

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I have been working with Michael for several years to keep my F-150 running in top condition. He is always ready to listen to my concerns and try to rectify them at the time of my appointment. My only co keep my F-150 running in top condition. He is always ready to listen to my concerns and try to rectify them at the time of my appointment. My only concern is that the F-150 has a flaw with the Cam Phasers and while there was a recall to fix the problem, which I did, it did not fix the problem. After complaining about the noise on starting the engine, and while the vehicle was still under warrantee, I was never told that the parts needed to be replaced. Now I bring in the vehicle with the same complaint and I am told the Cam Phasers need replacement and my vehicle is no longer under warrantee so I will have to foot the bill myself. This problem is a ford problem which they knew about and should have fixed but didn't. Now as a ford owner I must pay to fix their known problem. More

by chasuzlevi Verified Customer Verified Customer

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Was very pleased with the customer service department. I’m am enjoying my new Bronco tremendously! I’m am enjoying my new Bronco tremendously! More

by jamisilfies Verified Customer Verified Customer

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Mike and Mike in the service Dept. are the BEST! They go above and beyond every time! are the BEST! They go above and beyond every time! More

by mmcadams0 Verified Customer Verified Customer

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It was good. Except no one came to let me know that my vehicle was ready. Except no one came to let me know that my vehicle was ready. More

by daros4ever Verified Customer Verified Customer

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