MIKE HAKANEN | Page 12

Excellent service again as always. Mike Hackanen is brilliant. Always has information and keeps me well informed. Managing larger vehicle throughput can easily go astray but he has alw Mike Hackanen is brilliant. Always has information and keeps me well informed. Managing larger vehicle throughput can easily go astray but he has always got my motor home serviced in good time and done right. More

by ConfusedofOutwell Verified Customer Verified Customer

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My service advisor Mike Hakanen was top notch in the way he took care of my truck. When he drove it across the parking lot after getting service, he noticed a sound that caught his attention. He made me awa he took care of my truck. When he drove it across the parking lot after getting service, he noticed a sound that caught his attention. He made me aware of it, so we h had a tech take a look and found a wheel bearing was shot and the tie rods needed replacement. We scheduled the repair for the next day.. I’m really grateful that he said something, as I was getting ready to leave on a 1300 mile trip, towing an RV. Now, my truck is running like new! 😀 My customer experience was outstanding! More

by NORMLIPPELT Verified Customer Verified Customer

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Great service! Friendly, professional and timely. My service advisor Micheal does a great job and is very knowledgeable. The service technicians in the service depa Friendly, professional and timely. My service advisor Micheal does a great job and is very knowledgeable. The service technicians in the service department do a very good job. I’ll keep coming back! More

by islandtommy1 Verified Customer Verified Customer

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Mike service agent I made sure the car was taken care of correctly like he always does. A big reason why I purchased another Ford from them recently. correctly like he always does. A big reason why I purchased another Ford from them recently. More

by djones004 Verified Customer Verified Customer

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Love at first sight, I love this place! !!! I would definitely recommend this dealership to family and friends!!!!😊 !!! I would definitely recommend this dealership to family and friends!!!!😊 More

by kendricksim24 Verified Customer Verified Customer

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did very good very helpful still working things out very ez to talk to good ez to talk to good More

by studio4445 Verified Customer Verified Customer

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They have the best service team and I wouldn’t bring my vehicle anywhere else for service. vehicle anywhere else for service. More

by Maverick22 Verified Customer Verified Customer

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Outstanding assistance in getting my Fusion purchase. Salesman was exceptionally helpful. The service lead likewise was so helpful. Thanks for the service I have gotten in the past and look forward to co Salesman was exceptionally helpful. The service lead likewise was so helpful. Thanks for the service I have gotten in the past and look forward to continuing it in the future. Very pleased‼️ More

by heydocjoe Verified Customer Verified Customer

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Mike and Glenn are awesome and always make me feel special as a customer. The Service Manager is very personable (Joe Kidd) and took the time to explain some of the newer options for servicing custome special as a customer. The Service Manager is very personable (Joe Kidd) and took the time to explain some of the newer options for servicing customer convenience. I like the long standing relationships I have with the members of the service department. It is the closest to having the "old days" of a trusted mechanic, not often found int he dealership service world. I now bring my wife, and grown children's Hyundai's (3ea.) for service with Starling. I trust mechanic technicians like Jeremy Espinosa with our vehicles. A properly operating vehicle is essential to help with my family's safety. Given the uncertainty of crime, criminals, and poor drivers these days, an underperforming or broken down vehicle could contribute to the victimization or injury of a loved one. When my family's vehicles leave Starling Ford service department, I have confidence in the vehicles ability to perform and safely transport my family to their destination. More

by jj.edelmann Verified Customer Verified Customer

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Very helpful answer my questions kept me informed was happy they were willing to take me home and pick me up happy they were willing to take me home and pick me up More

by wesewalot Verified Customer Verified Customer

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