MIKE HAKANEN | Page 11

Would have been 5 star, but wrong oil installed. Asked for 'full synthetic' o/f change. After getting home and reviewing the paperwork, found out 'Blended oil' was used. Asked for 'full synthetic' o/f change. After getting home and reviewing the paperwork, found out 'Blended oil' was used. More

by lgbedgecom Verified Customer Verified Customer

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Everything went very well from start to finish. People in the service center are great. They keep you up to date on what's going on with the service that day. They explain every detail of things People in the service center are great. They keep you up to date on what's going on with the service that day. They explain every detail of things that may have to be done to the vehicle at the time of service. They make sure that the customer is satisfied before they leave the building. More

by Linda Williams Verified Customer Verified Customer

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Great dealership for the service of my Mustang. All my services since I bought my Mustang have been done by this dealership. All my services since I bought my Mustang have been done by this dealership. More

by tgoentzel Verified Customer Verified Customer

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Great service, always a pleasure to interact with Mike. I had scheduled an appointment but it somehow was not reflected in the system yet Mike got me in and out quickly. I had scheduled an appointment but it somehow was not reflected in the system yet Mike got me in and out quickly. More

by njking321 Verified Customer Verified Customer

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Very satisfied with the work. My only request. Please tell your customers there is a 3% charge when you use a credit card. I would have written a check had I known $20.00 was bein My only request. Please tell your customers there is a 3% charge when you use a credit card. I would have written a check had I known $20.00 was being charged. Pretty unfair. And the receipt does not list the reason for the charge. I’m assuming it’s not for donuts. More

by andchr1 Verified Customer Verified Customer

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I have been taking my vehicle to that location when it was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the business not the building. I keep coming back as Mike H in service has always gone above and beyond, and he knows his customers !!! Great Job Mike H and staff. More

by wahowell11 Verified Customer Verified Customer

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Easy scheduling, easy check in and timely service. Mike explained the process and what was to be expected. Thanks Mike explained the process and what was to be expected. Thanks More

by nguerra4444 Verified Customer Verified Customer

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Have no idea who this person is…? Pls acknowledge who’s who asap to clarify … now 15 words! Pls acknowledge who’s who asap to clarify … now 15 words! More

by RAYPICK54 Verified Customer Verified Customer

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From start to finish everything was easy and straightforward. Services, sales and financing, everything was great!! Thanks to Raph, Richard, Michael and Mac! straightforward. Services, sales and financing, everything was great!! Thanks to Raph, Richard, Michael and Mac! More

by mnk2903 Verified Customer Verified Customer

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Mike was great! Checked me in efficiently, listened to what I wanted to be looked, made honest recommendations, and kept me informed on the progress. Checked me in efficiently, listened to what I wanted to be looked, made honest recommendations, and kept me informed on the progress. More

by jagrow Verified Customer Verified Customer

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