MIKE HAKANEN | Page 21

Mike Hakanen has been taking care of my personal vehicle needs since day one and he is awesome!!! He works the front lines dealing with the good. Bad and the ugly with customers and goes the extra mile!! He needs since day one and he is awesome!!! He works the front lines dealing with the good. Bad and the ugly with customers and goes the extra mile!! He is the reason I keep coming back!! He’s polite, respectful, humble and patient just to name a few. More

by PLD Verified Customer Verified Customer

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The service team always does a great job on my family vehicles. Including my 2001 Excursion with 399K miles on it. Their expertise enables me to embark on long distance (>1000 mile) single day trips wit vehicles. Including my 2001 Excursion with 399K miles on it. Their expertise enables me to embark on long distance (>1000 mile) single day trips with confidence to know I will arrive on time. Thanks Starling Ford service team. More

by jj.edelmann Verified Customer Verified Customer

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I take my 2007 Ford Escape for service and maintenance at your facility because your technicians and service advisors are the best in the business and your prices are competitive. Don't change a thing. Thank your facility because your technicians and service advisors are the best in the business and your prices are competitive. Don't change a thing. Thank you. More

by JOCHANAN Verified Customer Verified Customer

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Mike Hakanen handled my service call very efficiently. When I brought up an additional question about performance, he gave me an idea of what might be the cause. In addition he asked the service tech to r When I brought up an additional question about performance, he gave me an idea of what might be the cause. In addition he asked the service tech to recreate the issue during his test drive. With that information he confirmed what the issue was and gave me a repair estimate for reference . More

by jcipolletti Verified Customer Verified Customer

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Customer friendly, professional. Michael Young and the entire service department is what brings me back. My first visit under new owner. Very disappointed to learn that Ford has d Michael Young and the entire service department is what brings me back. My first visit under new owner. Very disappointed to learn that Ford has discontinued producing the Ford Edge. More

by dkelly6714 Verified Customer Verified Customer

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Mike Young always exceeds my expectations. The service department is fast, professional, and always takes great care of my vehicles. The service department is fast, professional, and always takes great care of my vehicles. More

by howard.biegler Verified Customer Verified Customer

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The service department is the best. I can always can't on them to fix any vehicle problems I bring to them. I can always can't on them to fix any vehicle problems I bring to them. More

by sheareast Verified Customer Verified Customer

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Quality workmanship and economical pricing. .Michael is a very knowledgeable and personable service writer..takes great pains in looking out for the best interest of his cudtomers .Michael is a very knowledgeable and personable service writer..takes great pains in looking out for the best interest of his cudtomers More

by jimmoore3034 Verified Customer Verified Customer

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Was told by insurance co to go to this dealership well I called a few times over the next 7 days to beg service dept to call me as I needed my car looked at and repaired well needless to say never to get a called a few times over the next 7 days to beg service dept to call me as I needed my car looked at and repaired well needless to say never to get a call back drove my car there as they sat there doing nothing much and told them they were a crappy dealership I took my call to Moores on US1 they were great took my car right in did the repairs needed. I hope Ford puts in a better dealership then this one “STARLING IS THE WORST EVER “. Don’t go there go any where but there. Called insurance co here in town and there cooperate to tell them do not refer anymore car issues to Starling ford because people will never get issues fixed . More

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This dealership won my business through their exceptional service (Crystal) and workmanship on my previous Ford vehicle. So when it came time to trade that in and trade up and get a vehicle that fit my life service (Crystal) and workmanship on my previous Ford vehicle. So when it came time to trade that in and trade up and get a vehicle that fit my life better, that is where I went, and the sales staff did not disappoint. Rick, Brad, and the finance officer, Jay made it all happen so easily. I’m now driving a brand new Ford bronco sport heritage and I could not be more safe on the road and having more fun driving my new ride. More

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