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Mac Shen
Mac Shen at BMW Markham
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Mac Shen

General Manager

BMW Markham

8111 Kennedy Road
Markham, ON L3R 5M2

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5 Reviews
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5 Reviews

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5 Reviews of Mac Shen

May 17, 2024

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Employee Rating

Absolutely amazing Experience with Jack and manager. They were really patience gave me best advice and a amazing deal on my 2023 330ix absolutely live the car. Thanks guys will come back to jack for ano More

by ftousif.ft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Yue

Helpful 1
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May 20, 2024

BMW Markham responded

We're delighted to know you had an amazing experience with our team at BMW Markham and that they were able to provide the best advice for your purchase. Enjoy your 2023 330ix, it's a fantastic car! We look forward to seeing you again in the future.

May 13, 2024

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Employee Rating

What’s wrong with this xxxx dealership? Every time I book my vehicle in for service, I get a call /text from someone in sales trying to sell me a new car! STOP! I already bring my vehicle t More

by Bigvee-TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 15, 2024

BMW Markham responded

I understand your frustration, and I apologize for the inconvenience caused by the sales outreach during your service appointments. Our aim is to provide a seamless and hassle-free experience for our customers. I'll ensure that your feedback is passed along to the appropriate department to prevent such occurrences in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com

April 10, 2023

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Employee Rating

Very good . Super good.I like the service .take less than 2 hours .all done .Thank you More

by June
Recommend Dealer
Yes

Other Employees Tagged: Shelly Clarke, Andrew Mak, Kennard Chan, Antonio Leung, Bobby. Chan, Social Media

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Apr 11, 2023

BMW Markham responded

Hi June! Wow, that you for your lovely review! It is great to see that our team has put in the necessary work to earn your 5-star rating! Until next time, we wish you all the best.

October 09, 2021

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Worst dealership to deal with. Unorganized and no loyalty to repeat customers. Will never return as a customer. More

by No more BMW from Markham BMW
Customer Service
Friendliness
Recommend Dealer
No
Helpful 2
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August 12, 2021

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The sales representative was very nice and courteous.He The sales representative was very nice and courteous. He processed the sale and trade very smoothly. I have had a positive experience with this deale More

by Dholland
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pirout Mohammadi, Andrew Mak

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