Machito Adams

Walter's Mercedes-Benz of Riverside responded

Hi Will, Thank you for taking the time to share your feedback. We're sorry to hear that your visit didn't meet your expectations, and we sincerely apologize if you felt our team wasn't attentive to your specific needs. We strive to provide every customer with excellent service regardless of which vehicle they're interested in, and it's concerning to hear that wasn't your experience. All of our customers deserve respectful, helpful assistance whether they're exploring our entire lineup or have a specific model in mind. I'd appreciate the opportunity to make this right. If you'd be willing to give us another chance, please reach out to myself at (951) 441-6182, and I'll ensure you receive the attention and respect you deserve. We value your feedback as it helps us improve our service for all customers. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182