Mack Butler | Page 13

Very friendly and helpful people in the service department. Unlike Bill White in ft smith. They are rude and hateful. Which is the exact reason I will drive from Ozark to Fayetteville for my cars s department. Unlike Bill White in ft smith. They are rude and hateful. Which is the exact reason I will drive from Ozark to Fayetteville for my cars service More

by DDDYSGIRL304 Verified Customer Verified Customer

Print

Awesome customer service! Thank you! Looking forward to my next oil appt in a couple of months Thank you! Looking forward to my next oil appt in a couple of months More

by sandjo2la Verified Customer Verified Customer

Print

Had a few bumps at the start but my faith has been restored . Thanks to Andrew and Mat restored . Thanks to Andrew and Mat More

by JDPONEILL Verified Customer Verified Customer

Print

Always a good experience. Love this shop and all of the employees there. Highly recommend their cars and service. Love this shop and all of the employees there. Highly recommend their cars and service. More

by sheilaallen1818.com Verified Customer Verified Customer

Print

Twice in a row during my 10k and 20k service they said they rotated my tires but did not. Service desk employees were nice but I don’t trust that the techs did the work outlined in their report they rotated my tires but did not. Service desk employees were nice but I don’t trust that the techs did the work outlined in their report More

by Bob Verified Customer Verified Customer

Print

Mack was my service rep and was very helpful in trying to understand my issue which was covered under warranty. He has thorough knowledge of the vehicle and was able to resolve quickly and to my satisfaction understand my issue which was covered under warranty. He has thorough knowledge of the vehicle and was able to resolve quickly and to my satisfaction. More

by CRAIG.PETITTE Verified Customer Verified Customer

Print

Initial drop off for ervice code analysis was before the shuttle driver arrived for shift. Would have been nice to know. Could have dropped off later in day. Had to call dealership when service was compl shuttle driver arrived for shift. Would have been nice to know. Could have dropped off later in day. Had to call dealership when service was completed. They forgot to advise me the service was finished. More

by RAYMORTIMEYER Verified Customer Verified Customer

Print

Friendly service, but poor communication. Had our car in for over a week and no word back unless I called Had our car in for over a week and no word back unless I called More

by Sonn Verified Customer Verified Customer

Print

Crain Volkswagen has a great team working in the service department. I would recommend Crain Volkswagen to anyone. Awesome place. department. I would recommend Crain Volkswagen to anyone. Awesome place. More

by bowkerlinda62 Verified Customer Verified Customer

Print

Friendly representatives. Explanation of services. Discussed options before performing the work. Courtesy ride was helpful during the week but not available in the weekend. Explanation of services. Discussed options before performing the work. Courtesy ride was helpful during the week but not available in the weekend. More

by UOFM2002 Verified Customer Verified Customer

Print