Mack Butler | Page 15

They are busy like everyone esle . Had to reschedule. Parts on order and hopefully two weeks out. Had to reschedule. Parts on order and hopefully two weeks out. More

by DEANBUFFORD Verified Customer Verified Customer

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They were extremely helpful, I was traveling from Texas going to Branson MO. And had a problem with my Jetta and they put me right in to check it out…I had to get a rental car but it was ready when I came going to Branson MO. And had a problem with my Jetta and they put me right in to check it out…I had to get a rental car but it was ready when I came back through on my way back home…Greatly appreciate it More

by LYNN.LEONE Verified Customer Verified Customer

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Great job by Crain service! I would come back and do it again! My car runs great. I would come back and do it again! My car runs great. More

by mr.stu Verified Customer Verified Customer

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Their services are very expensive and they almost charged me over $1000 on a repairs service when I had a warranty on my car (which they failed to check until I brought it up). The service itself is wonderfu me over $1000 on a repairs service when I had a warranty on my car (which they failed to check until I brought it up). The service itself is wonderful though! More

by ECHOGROWNEY Verified Customer Verified Customer

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I took in a 2012 used VW Beetle purchased for my son after he left NYC during the pandemic. I was looking for a good, used car from an individual. VW notified me of a recall. Crain completed that recall after he left NYC during the pandemic. I was looking for a good, used car from an individual. VW notified me of a recall. Crain completed that recall and a second one I was unaware of. And they washed and vacuumed a car I didn’t purchase from them. Quick. Easy. Well done. Impressed. More

by Gray Life Verified Customer Verified Customer

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They give a lot of attention, and are costumer focused, been open to help drive customers in the dealer, and take them back home. Beside the service price (usual for dealer maintenance), all the service been open to help drive customers in the dealer, and take them back home. Beside the service price (usual for dealer maintenance), all the services are great. I use it to fix my 2013 Jetta, and stopped to have mechanical problems. More

by ERICK BILCK Verified Customer Verified Customer

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We appreciate the work done to solve our leak on our atlas. We will be coming back for our 40,000 mile check up. Everyone was very kind both on the phone in person. atlas. We will be coming back for our 40,000 mile check up. Everyone was very kind both on the phone in person. More

by PAMH1 Verified Customer Verified Customer

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Dealership said they do not have an appointment although I had received multiple text reminders of said appointment. They didn’t have the necessary parts so had to get them brought in. Twice, the wrong part I had received multiple text reminders of said appointment. They didn’t have the necessary parts so had to get them brought in. Twice, the wrong parts were brought. Then, once the service as complete, the system was down and I couldn’t pay. After nine hours there total, I had to leave my credit card information with them so that I could go home. Overall, an estimated 3 hour service that was made with an appointment turned into 9 hours. More

by Rduncan Verified Customer Verified Customer

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Very nice and polite. Did a good job and took very good care of me and my truck. Did a good job and took very good care of me and my truck. More

by Jon Verified Customer Verified Customer

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The staff were very friendly and accommodating. Will not hesitate to use them again when needed. Will not hesitate to use them again when needed. More

by GBWALDON Verified Customer Verified Customer

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