Mack Schmidt | Page 9
Service Advisor
Webb Hyundai Merrillville
1000 81st Ave
Merrillville, IN 46410
Dealership Experience
11 yrs, 4 mos
Languages Spoken
English
164 Reviews
Write a Review164 Reviews of Mack Schmidt
May 17, 2023
I vacuumed my car before I brought it in but the passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one si passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one side I could not do was not vacuumed by them! Also they rinsed off my car but it had bird poo on it when I came and before I left , the bird poo was still on my car! I also ask if my wheels would be rotated but they were not . I marked my tires and they were in the same order as when I arrived so it’s not the service I was told I would get! Also they did clean the windows or dashboard either! , mediocre service this time and it took three hours! More
Other Employees Tagged: John Bourge, Jim Devault , Matthew Mazur
April 15, 2023
I took my car in for a transmission flush & they did it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it back, then found out what the problem was and fixed the leak & I was able to get my car back. Then I noticed the rpm’s were going up afterwards like before it broke down so I told them about it and he explained why that was happening but told me i could come came to let them test drive it to see what’s going on so then they saw and it was the other guy who also told me the same thing why it was doing that which it also did not do it on the way there but was told I can come anyways, so they scanned it and afterwards it was definitely ok and good to go & has to get use to my driving but they took care of the problem. More
Other Employees Tagged: John Bourge, Jim Devault
April 13, 2023
Matt is great. Got my vehicle finished in a timely manner. Webb boys can help! Got my vehicle finished in a timely manner. Webb boys can help! More
Other Employees Tagged: John Bourge, Jim Devault
March 19, 2023
The staff is very helpful and very nice . Every time I go there the service has been great. Every time I go there the service has been great. More
Other Employees Tagged: Rob Beem, Kim Slater, John Bourge, Jim Devault , Joe French, Mark Mahaffey
March 15, 2023
The dealer was kind and patient. They worked well with me and helped me get in the car I wanted. They worked well with me and helped me get in the car I wanted. More
Other Employees Tagged: John Bourge, Jim Devault
February 25, 2023
They service my car quickly and suggested a couple of maintenance items I should have performed. maintenance items I should have performed. More
Other Employees Tagged: Jim Devault
February 22, 2023
I love Hyundai. I have purchased more than 3 cars From this dealership. The people are nice and the set is good I have purchased more than 3 cars From this dealership. The people are nice and the set is good More
Other Employees Tagged: Rob Beem, Edgar Perez, Kim Slater, John Bourge, Jim Devault , Joe French, Mark Mahaffey, Joshua Sherron

