Mackenzie Florence

Great atmosphere and comfortable setting. Great team. Wonderful and attentive sales personnel Maged, provided clear communication and detailed information on the vehicle. Great team. Wonderful and attentive sales personnel Maged, provided clear communication and detailed information on the vehicle. More

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My salesman Maged was AMAZING! !! He made my first experience buying a new car such a pleasure! He was very knowledgeable about the buying process, showed me all the bells and whist !! He made my first experience buying a new car such a pleasure! He was very knowledgeable about the buying process, showed me all the bells and whistles of my new Kia Carnival, conversation was on point and let's not forget about the stylish glasses! If you are looking at a Kia, go check out my guy. You won't regret it! More

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Buying my 2027 Kia Telluride from Jim Ellis Kia was one of the best car-buying experiences I’ve ever had. From start to finish, everything felt professional, smooth, and genuinely customer-focused. Mike of the best car-buying experiences I’ve ever had. From start to finish, everything felt professional, smooth, and genuinely customer-focused. Mike, the General Manager, set the tone right away. He was welcoming, transparent, and clearly committed to making sure everything was handled the right way. It’s not often you feel that level of leadership involvement in a dealership experience, and it made a real difference. Maged Roushdi was outstanding throughout the entire process. He knew the answer to every question I had—whether it was about features, trim differences, or the latest updates on the 2027 Telluride. His knowledge gave me a lot of confidence in my decision. Just as importantly, he was incredibly responsive over text, which made communication easy and efficient. No waiting around, no pressure—just straightforward, helpful guidance. What really stood out was how easy and enjoyable the whole process felt. Maged was professional, attentive, and genuinely pleasant to work with. It never felt like a typical high-pressure sales environment—instead, it felt like working with someone who actually cared about getting you into the right vehicle. Mackenzie Florence closed the deal for us, and was quick and accurate, and was more than happy to make a few extra copies for me. Great process -- I got what I wanted and it was necessary to buy anything else. If you’re considering a Kia Telluride, I highly recommend Jim Ellis Kia. Between Mike’s leadership and Maged’s exceptional service, you’re in very good hands. More

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I was provided with excellent service, I was attended promptly and everyone provided with excellent customer service. promptly and everyone provided with excellent customer service. More

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Very friendly and nice staff. Great selection of vehicles. The salesman we dealt with went above and beyond Great selection of vehicles. The salesman we dealt with went above and beyond More

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by hopeallenjones Verified Customer Verified Customer

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Great dealership. EVERYONE was super helpful. The entire process went extremely smoothly. Mackenzie and Dante really know their stuff. The store is 45 minutes from EVERYONE was super helpful. The entire process went extremely smoothly. Mackenzie and Dante really know their stuff. The store is 45 minutes from my home, however, well worth the drive!❤️ More

by JAYFRIEDMAN97 Verified Customer Verified Customer

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The buying experience was great! They went above and beyond my expectations. I dint expect to leave with a brand new car. They went above and beyond my expectations. I dint expect to leave with a brand new car. More

by tiffany.leary92 Verified Customer Verified Customer

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Mackenzie And Bryson were great to work with. They were both very helpful and made the car buying process easy. They were both very helpful and made the car buying process easy. More

by KAYLEET Verified Customer Verified Customer

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Very well organized, straight to the point and upfront with numbers. Finance team is very knowledgeable and willing to help, and the sales person was kind and helpful. with numbers. Finance team is very knowledgeable and willing to help, and the sales person was kind and helpful. More

by riuthamus Verified Customer Verified Customer

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