Mackenzie Florence | Page 2

Mackenzie was so professional, patient and knowledgeable! The other staff were helpful, friendly and supportive as well. The other staff were helpful, friendly and supportive as well. More

by Lisa O. Verified Customer Verified Customer

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My experience was exceptional. Will visit next time I need a new vehicle. Thank you. Will visit next time I need a new vehicle. Thank you. More

by B_STULTS Verified Customer Verified Customer

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Great experience, my lease was up on my Alfa Romeo, Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with at your dealership was pleasant and also knowledgeable, answered all my questions. You are very lucky to have Mackenzie working for you, she is one smart lady, and very nice also. More

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We had a pleasant and smooth experience purchasing our new Kia at this dealership in Kennesaw. new Kia at this dealership in Kennesaw. More

by Dale Dyer Verified Customer Verified Customer

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Everyone was extremely kind and courteous. No one was pushy at all and we felt very welcomed and attended to. No one was pushy at all and we felt very welcomed and attended to. More

by Mikegus222 Verified Customer Verified Customer

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Mackenzie Florence was outstanding. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. More

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Great process buying my Telluride online and not in the store. Mackenzie Florence was super helpful in selecting just the right model & delivered it right to my door! Super easy! store. Mackenzie Florence was super helpful in selecting just the right model & delivered it right to my door! Super easy! More

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The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, her knowledge of the vehicles and her genuine enthusiasm made the entire buying process a breeze. She listened to my needs and found the perfect car for me (keep in mind I’am a very picky person and will ask a million questions) she listened patiently and answered all the questions I had. The dealership itself is immaculate and well-organized. The entire staff was friendly and accommodating. I highly recommend Mackenzie and Jim Ellis Kia of Kennesaw to anyone in search of a seamless car-buying experience. Five stars all the way. I will definitely come back to them if I need another car. Everyone worked super hard to get my the best deal possible, and I can say that they did not disappoint. More

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They are truly amazing! They listen to you and try to help you as much as they can. They listen to you and try to help you as much as they can. More

by RAYNESILVA Verified Customer Verified Customer

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The car had damage that was “fixed” but then again peeled off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased orig off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased originally quoted the sticker price, not the Jim Ellis price that I saw online even though I came in with the stock code rather than perusing the lot. There was also a used mask in the center console that the manager had been driving around. More

by SHANNON.MCDONNELL Verified Customer Verified Customer

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