Mackenzie Smebak | Page 16
Service Manager
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
19 yrs, 9 mos
Industry Experience
19 yrs, 9 mos
483 Reviews
Write a Review483 Reviews of Mackenzie Smebak
January 25, 2022
Tracy in service was pleasant, thorough with my service. She took the time to check for any recalls and took the time to ask if there were any issues I had with my vehicle. Service was completed in the time She took the time to check for any recalls and took the time to ask if there were any issues I had with my vehicle. Service was completed in the time that was quoted me. Very happy with their service department. More
Other Employees Tagged: Tracy Cataract
January 25, 2022
Even though this visit was not the largest work order I have had at Hudson Chrysler-Jeep, it might have been the best. I needed new headlights and wipers, and I had a small window of time to get this done have had at Hudson Chrysler-Jeep, it might have been the best. I needed new headlights and wipers, and I had a small window of time to get this done. I called a service representative at 2:30 P.M. with hopes of getting in and out between 4:00 P.M. and 5:00 P.M. on the same day; he looked up my vehicle's history report, found the exact items I needed, and was able to get me in. Upon arriving at the dealership, my vehicle was efficiently taken in while I completed necessary paperwork with another service representative -- who went above and beyond the call of duty by adding a 10% discount (for an online promotion that I didn't even know about). I was told that the work would take about an hour; within that hour, I was updated on the progress on my vehicle, and the work was completed in about forty minutes. This is one of the reasons that I began coming here for service even before I bought a Jeep here. Nice work, Hudson Chrysler-Jeep! Thank you. More
Other Employees Tagged: Probably either Bill Bush or Jason Kelly -- the person I talked to on the phone to set up the appointment.
January 24, 2022
Friendly and fast service. Very nice waiting area. Loved the complimentary car wash that was included! the complimentary car wash that was included! More
Other Employees Tagged: Tracy Cataract , Bill Bush
January 14, 2022
They are prompt, knowledgeable, friendly and a great place to service your vehicle. In addition, they take the time to explain any problems in non-technical terms. place to service your vehicle. In addition, they take the time to explain any problems in non-technical terms. More
Other Employees Tagged: Tracy Cataract , Bill Bush, Mitch and Wayne
January 14, 2022
Always great service. Fast, kind, fair! Wouldn't want to go anywhere else! Five stars. go anywhere else! Five stars. More
Other Employees Tagged: Tracy Cataract
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