Mackenzie Smebak | Page 36
Service Manager
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
19 yrs, 7 mos
Industry Experience
19 yrs, 7 mos
483 Reviews
Write a Review483 Reviews of Mackenzie Smebak
November 09, 2020
Awesome service! Great job coordinating with the warranty company and all-around great experience. Fast service, done right with pictures along the way. Highly recommend! company and all-around great experience. Fast service, done right with pictures along the way. Highly recommend! More
November 06, 2020
Always friendly and great customer service. Makenzie is fabulous! I needed tires and changed my mind several times and they were happy to accommodate me until I felt like I had what I needed fabulous! I needed tires and changed my mind several times and they were happy to accommodate me until I felt like I had what I needed More
November 05, 2020
I am disappointed in the way I was treated by Jorge Velez during this service visit. I was told the service manager would call me back about this visit, but I never received the call since that day. In all, during this service visit. I was told the service manager would call me back about this visit, but I never received the call since that day. In all, this visit was the worst encounter I've had since buying and having my truck serviced at your dealership; am not happy with the outcome. More
Other Employees Tagged: Joe Ard, Kenneth (Kenny) Olmstead, Tracy Cataract , Jorge Velez, Hannah Wagner
November 02, 2020
Mackenzie provided exceptional customer support. She was very knowledgeable, friendly, and helpful. When my car experienced a mechanical failure she provided me with an excellent new car loaner while my c very knowledgeable, friendly, and helpful. When my car experienced a mechanical failure she provided me with an excellent new car loaner while my car was being serviced. This was an excellent experience, and I continue to recommend your dealership to all of my friends. More
October 31, 2020
Friendly, informative, quick service. Will be going here for a long time for car purchases and serving my routine and even major car repairs. Thanks you! for a long time for car purchases and serving my routine and even major car repairs. Thanks you! More
Other Employees Tagged: Tracy Cataract , Jorge Velez
October 29, 2020
This dealership is great! Great service writers and technicians. The women at the service drive are amazing and Jorge too. I recommend this place to everyone. technicians. The women at the service drive are amazing and Jorge too. I recommend this place to everyone. More
Other Employees Tagged: Tracy Cataract , Jorge Velez
October 29, 2020
I appreciated the seriousness with which this dealer is mitigating COVID-19 risk to both customers and employees who are, as usual, friendly and professional. The problem was diagnosed quickly and repaired mitigating COVID-19 risk to both customers and employees who are, as usual, friendly and professional. The problem was diagnosed quickly and repaired just as expeditiously. Keep up the good work. More
October 29, 2020
Efficient service and friendly. Explains things that need to be serviced with out high pressure sales. Up front about pricing and service times. Highly recommend. to be serviced with out high pressure sales. Up front about pricing and service times. Highly recommend. More
October 27, 2020
Very convenient appointment time (same day). Exceptionally friendly service -- I was a little nervous since this was my first time here. The wait was a little longer than I'd expected for an oil Exceptionally friendly service -- I was a little nervous since this was my first time here. The wait was a little longer than I'd expected for an oil change, but the option to get it done same-day was a fair trade off. More
Other Employees Tagged: Jorge Velez

