Mackenzie Smebak
Mackenzie Smebak at Hudson Chrysler Dodge Jeep Ram

Mackenzie Smebak | Page 36

Service Manager

Hudson Chrysler Dodge Jeep Ram

1200 Carmichael Rd
Hudson, WI 54016

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not yet
rated
483 Reviews

Dealership Experience

19 yrs, 7 mos

Industry Experience

19 yrs, 7 mos

not yet
rated

483 Reviews

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483 Reviews of Mackenzie Smebak

November 09, 2020

Dealership Rating
Employee Rating

Awesome service! Great job coordinating with the warranty company and all-around great experience. Fast service, done right with pictures along the way. Highly recommend! More

by DSCHNACKY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star Review!

November 06, 2020

Dealership Rating
Employee Rating

Always friendly and great customer service. Makenzie is fabulous! I needed tires and changed my mind several times and they were happy to accommodate me until I felt like I had what I needed More

by Jeepguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the business and the 5-Star Review! We appreciate it.

November 06, 2020

Dealership Rating
Employee Rating

Mackenzie is the best service writer that one could wish for. Love the text updates, sure beats the old call and then sit on hold. More

by Trackhawk Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star Review.

November 05, 2020

Dealership Rating
Employee Rating

I am disappointed in the way I was treated by Jorge Velez during this service visit. I was told the service manager would call me back about this visit, but I never received the call since that day. In all, More

by SSRH
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joe Ard, Kenneth (Kenny) Olmstead, Tracy Cataract , Jorge Velez, Hannah Wagner

November 02, 2020

Dealership Rating
Employee Rating

Mackenzie provided exceptional customer support. She was very knowledgeable, friendly, and helpful. When my car experienced a mechanical failure she provided me with an excellent new car loaner while my c More

by EMAILER_1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We appreciate your loyalty and recommendations.

October 31, 2020

Dealership Rating
Employee Rating

Friendly, informative, quick service. Will be going here for a long time for car purchases and serving my routine and even major car repairs. Thanks you! More

by TFITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Cataract , Jorge Velez

Nov 04, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review. We appreciate your loyalty and continued business.

October 29, 2020

Dealership Rating
Employee Rating

This dealership is great! Great service writers and technicians. The women at the service drive are amazing and Jorge too. I recommend this place to everyone. More

by JASONJKELLY86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Cataract , Jorge Velez

October 29, 2020

Dealership Rating
Employee Rating

I appreciated the seriousness with which this dealer is mitigating COVID-19 risk to both customers and employees who are, as usual, friendly and professional. The problem was diagnosed quickly and repaired More

by SCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-star review. We appreciate your business and comments!

October 29, 2020

Dealership Rating
Employee Rating

Efficient service and friendly. Explains things that need to be serviced with out high pressure sales. Up front about pricing and service times. Highly recommend. More

by anderson783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star Review. We appreciate it.

October 27, 2020

Dealership Rating
Employee Rating

Very convenient appointment time (same day). Exceptionally friendly service -- I was a little nervous since this was my first time here. The wait was a little longer than I'd expected for an oil More

by shirleymalean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Velez

Oct 27, 2020

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We appreciate your business and look forward to having you back!!!

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