Mackenzie Smebak | Page 45

I’d like to call out Mackenzie Martin. My experience was great from the start! She communicated and streamlined the repair of my Ram truck! great from the start! She communicated and streamlined the repair of my Ram truck! More

by piersongsxr Verified Customer Verified Customer

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All was well. They did what was asked in a friendly manner. I will return as needs arise. I do recommend this dealership for repair and new/used vehicle purchases. They did what was asked in a friendly manner. I will return as needs arise. I do recommend this dealership for repair and new/used vehicle purchases. More

by jimandleslie Verified Customer Verified Customer

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Customer Great customer experience Customer service is a priority. Service that was preformed is working very well. Was reminded about other items of concern. Great customer experience Customer service is a priority. Service that was preformed is working very well. Was reminded about other items of concern. Friendly, courteous and helpful staff go out of their way to help with your needs. More

by ron.berg Verified Customer Verified Customer

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Friendly, courteous and helpful staff go out of their way to help with your needs and to ensure safety and sanitation during this ongoing pandemic. to help with your needs and to ensure safety and sanitation during this ongoing pandemic. More

by SSGPENTLAND Verified Customer Verified Customer

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All at Luther Chrysler in Hudson have been great. Service has always been pleasant and hard working when dealing with my repairs. Keep it up has always been pleasant and hard working when dealing with my repairs. Keep it up More

by FETZFETZ Verified Customer Verified Customer

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Initially I had problems with my service. McKenzie took charge on the issue and fixed my service and she did a fantastic job. She is the employee that you don’t want to lose and should do everything you ca charge on the issue and fixed my service and she did a fantastic job. She is the employee that you don’t want to lose and should do everything you can to retain She is the employee that you don’t want to lose and should do everything you can to retain Originally I purchased a truck from Joe and he was absolutely fantastic no pressure and let me decide and I haven’t regretted buying my truck a year later More

by GRADYVOGT Verified Customer Verified Customer

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Service call as easy as they come Dealt with Service Advisor Mackenzie Martin who is always on top of her game. No issues. And always a smile. Vehicle returned before the promised t Dealt with Service Advisor Mackenzie Martin who is always on top of her game. No issues. And always a smile. Vehicle returned before the promised time and repaired as requested. More

by Steve T Verified Customer Verified Customer

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I received my 2nd and final complimentary oil change on July 10th. Everyone was taking appropriate Covid precautions. They perform the service quickly. Everyone I dealt with was friendly and professiona July 10th. Everyone was taking appropriate Covid precautions. They perform the service quickly. Everyone I dealt with was friendly and professional. More

by JEEP_BANK Verified Customer Verified Customer

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I spoke with a salesperson while my vehicle was being serviced. We discussed selling my vehicle to the dealership and he informed me that he would be in contact with me in a day or two regarding a final serviced. We discussed selling my vehicle to the dealership and he informed me that he would be in contact with me in a day or two regarding a final quote with information including a refund on my unused warranty. A week went by and I didn’t hear from him. At that point I sent a follow up email and still haven’t heard back more than a week after my follow up email. Disappointing and I will not buy a vehicle from here in the future. More

by MJMADDEN2018 Verified Customer Verified Customer

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Quick service. Knowledgeable employees friendly staff no BS I don’t think I would take my vehicles elsewhere of course it was an intermittent problem and it would not show its ugly head but they tried every BS I don’t think I would take my vehicles elsewhere of course it was an intermittent problem and it would not show its ugly head but they tried everything to get it to happen. Assured me it would not be a problem to stop by without appt next time it happens so they can diagnose. Great people!!! More

by mkpierce761 Verified Customer Verified Customer

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