Mackenzie Smebak | Page 45
Service Manager
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
19 yrs, 7 mos
Industry Experience
19 yrs, 7 mos
483 Reviews
Write a Review483 Reviews of Mackenzie Smebak
July 16, 2020
All was well. They did what was asked in a friendly manner. I will return as needs arise. I do recommend this dealership for repair and new/used vehicle purchases. They did what was asked in a friendly manner. I will return as needs arise. I do recommend this dealership for repair and new/used vehicle purchases. More
July 16, 2020
Customer Great customer experience Customer service is a priority. Service that was preformed is working very well. Was reminded about other items of concern. Great customer experience Customer service is a priority. Service that was preformed is working very well. Was reminded about other items of concern. Friendly, courteous and helpful staff go out of their way to help with your needs. More
July 15, 2020
Friendly, courteous and helpful staff go out of their way to help with your needs and to ensure safety and sanitation during this ongoing pandemic. to help with your needs and to ensure safety and sanitation during this ongoing pandemic. More
Other Employees Tagged: Mark Rosencranz, Tracy Cataract , Bill Bush
July 15, 2020
All at Luther Chrysler in Hudson have been great. Service has always been pleasant and hard working when dealing with my repairs. Keep it up has always been pleasant and hard working when dealing with my repairs. Keep it up More
Other Employees Tagged: Mark Rosencranz, Tracy Cataract , Summer Rollins
July 12, 2020
Initially I had problems with my service. McKenzie took charge on the issue and fixed my service and she did a fantastic job. She is the employee that you don’t want to lose and should do everything you ca charge on the issue and fixed my service and she did a fantastic job. She is the employee that you don’t want to lose and should do everything you can to retain She is the employee that you don’t want to lose and should do everything you can to retain Originally I purchased a truck from Joe and he was absolutely fantastic no pressure and let me decide and I haven’t regretted buying my truck a year later More
Other Employees Tagged: Joe Ard
July 11, 2020
Service call as easy as they come Dealt with Service Advisor Mackenzie Martin who is always on top of her game. No issues. And always a smile. Vehicle returned before the promised t Dealt with Service Advisor Mackenzie Martin who is always on top of her game. No issues. And always a smile. Vehicle returned before the promised time and repaired as requested. More
July 11, 2020
I received my 2nd and final complimentary oil change on July 10th. Everyone was taking appropriate Covid precautions. They perform the service quickly. Everyone I dealt with was friendly and professiona July 10th. Everyone was taking appropriate Covid precautions. They perform the service quickly. Everyone I dealt with was friendly and professional. More
Other Employees Tagged: Tracy Cataract , Summer Rollins
July 10, 2020
I spoke with a salesperson while my vehicle was being serviced. We discussed selling my vehicle to the dealership and he informed me that he would be in contact with me in a day or two regarding a final serviced. We discussed selling my vehicle to the dealership and he informed me that he would be in contact with me in a day or two regarding a final quote with information including a refund on my unused warranty. A week went by and I didn’t hear from him. At that point I sent a follow up email and still haven’t heard back more than a week after my follow up email. Disappointing and I will not buy a vehicle from here in the future. More
Other Employees Tagged: Steve Hartke
July 10, 2020
Quick service. Knowledgeable employees friendly staff no BS I don’t think I would take my vehicles elsewhere of course it was an intermittent problem and it would not show its ugly head but they tried every BS I don’t think I would take my vehicles elsewhere of course it was an intermittent problem and it would not show its ugly head but they tried everything to get it to happen. Assured me it would not be a problem to stop by without appt next time it happens so they can diagnose. Great people!!! More
Other Employees Tagged: Dean.

