Mackenzie Smebak | Page 46

Service was outstanding The service staff and mechanics were awesome!! I have purchased three vehicles and have all of them service at this dealership because they now their The service staff and mechanics were awesome!! I have purchased three vehicles and have all of them service at this dealership because they now their stuff! More

by BERGQUISTB Verified Customer Verified Customer

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I was very disappointed in the Covid 19 protocol (or the lack there of really). I wore my mask the entire time (approximately 1 hour). During that time, I observed no one in the shop wearing a mask-even whi lack there of really). I wore my mask the entire time (approximately 1 hour). During that time, I observed no one in the shop wearing a mask-even while they were inside vehicles. The only time I observed anyone wearing a mask or a shield inside the office portion of the building was when the service person came in with a face shield to show me to the front desk; and upon arriving at the front desk, the clerk slipped a mask on. When I went into the shop, my vehicle was just returning from the car wash. Again the person driving was not wearing a mask, and all of the windows were rolled up. He got out, and NO sanitizing took place. It was 90 degrees outside, and I had to drive home with the windows open to even feel slightly comfortable with the amount of germs that were left inside because they did not take the time to sanitize. This experience left me feeling very uncomfortable and upset. More

by RUBYSIENKO Verified Customer Verified Customer

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Everyone is so pleasant to talk to. Service was great , my truck was in and out quickly. This is a dealership that treats its customer right my truck was in and out quickly. This is a dealership that treats its customer right More

by RMCGOVERN0158 Verified Customer Verified Customer

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I have done business with Hudson Chrysler for a long time . Purchased several vehicles along with service . Lately service has been falling off and recently took my truck in for oil change (which I run only . Purchased several vehicles along with service . Lately service has been falling off and recently took my truck in for oil change (which I run only synthetic oil) and they put in standard oil , called McKenzie up and she admitted to the mistake but said I will have to pay the difference in the cost , I won’t argue but my time must mean nothing at all . They should change the oil for free since it will cost me a 1/4 of my day for their mistake . Just good business I would say . Definitely not as pleased lately . Just seams all they want is you to bow down . Maybe time to start looking for new dealership ? More

by HINZY Verified Customer Verified Customer

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I appreciated the attention and professionalism the service department gave to me and my vehicle. I’m from out of town and needed to have an oil change and my engine checked. Turned out the problem was service department gave to me and my vehicle. I’m from out of town and needed to have an oil change and my engine checked. Turned out the problem was I needed new tires. Thank you for helping me get back on the toad safely! More

by ELENATERRY Verified Customer Verified Customer

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Quick and efficient always a pleasant experience. Clean facilities and professional staff make coming in for services easy would definitely recommend to family and friends facilities and professional staff make coming in for services easy would definitely recommend to family and friends More

by jlruss1962 Verified Customer Verified Customer

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Very kind and attentive staff. They made the servicing of my vehicle simple, quick, and effective. I would highly recommend going to this location to anyone who asked. my vehicle simple, quick, and effective. I would highly recommend going to this location to anyone who asked. More

by Dan Verified Customer Verified Customer

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Always friendly and good quality service without any surprises. They are communicative and clear about what they will be doing, and always conscientious about my needs,, cleanliness, and safety. surprises. They are communicative and clear about what they will be doing, and always conscientious about my needs,, cleanliness, and safety. More

by AMANDA.SELLERGREN Verified Customer Verified Customer

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Excellent staff and service My visit was very different with social distancing now being the new normal.and took great care in maintaining safety. I was disappointed that there w My visit was very different with social distancing now being the new normal.and took great care in maintaining safety. I was disappointed that there was no popcorn or lobby service but that is part on the Covid-19 safety.Hopefully things take a turn and it will return. Thank you! More

by PCHRIS Verified Customer Verified Customer

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If something is not right they take care of it We had some issues with our purchase but Mackenzie, Ben and Ken stepped up to the plate and made it all right. Thank you for taking care of us! You We had some issues with our purchase but Mackenzie, Ben and Ken stepped up to the plate and made it all right. Thank you for taking care of us! You are a great team! More

by DEBUECHNER Verified Customer Verified Customer

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