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Mackenzie Smebak
Mackenzie Smebak | Page 48
Service Manager
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
483 Reviews
Dealership Experience
19 yrs, 7 mos
Industry Experience
19 yrs, 7 mos
483 Reviews of Mackenzie Smebak
June 17, 2020
Thanks for wearing face coverings and following social distance guidelines from cdc! Would like it more if you required mask use of customers if inside. Didn’t see any inside cleaning while there. distance guidelines from cdc! Would like it more if you required mask use of customers if inside. Didn’t see any inside cleaning while there. More
by MIKE-KATHLEENYOUNG
Verified CustomerOther Employees Tagged: Tracy Cataract
June 16, 2020
Oil Change Awesome check in. Staff were awesome and very helpful. The work was completed very fast. The lobby was very clean and the waiting area was comfortabl Awesome check in. Staff were awesome and very helpful. The work was completed very fast. The lobby was very clean and the waiting area was comfortable and a nice place to wait. More
by bird
Other Employees Tagged: Elizabeth (Betsy) Triebold, Joe Ard
June 14, 2020
New Tires with Balancing Tracy stepped up and took care of making sure my service was extraordinary. She was on top of all aspects and went above and beyond what I expect fro Tracy stepped up and took care of making sure my service was extraordinary. She was on top of all aspects and went above and beyond what I expect from a service center! Mackenzie was the individual who I made the appointment with and Tracy took care of evertying from there! More
by JIMSCANLAN01
Other Employees Tagged: Tracy Cataract
June 11, 2020
We have always received excellent customer service at Hudson! Which keeps us coming back! Your staff always goes above and beyond to please their customers! Hudson! Which keeps us coming back! Your staff always goes above and beyond to please their customers! More
by RDELL4430
Other Employees Tagged: Mark Rosencranz , Steve Hartke
June 11, 2020
Mackenzie is awesome!!!! I Mackenzie is friendly and very helpful. I have had a bad experience there with another associate and now I prefer to only deal with her. I see from th Mackenzie is friendly and very helpful. I have had a bad experience there with another associate and now I prefer to only deal with her. I see from the list below that the employee I had a problem with is no longer there. She recommends things that need to be done but not without a reason for them to be done. I feel that she is very honest and a vey valuable employee for you to have. More
by TWINCITIESRN
June 11, 2020
Customer Focused. After discovering a leak in my head gasket (yikes!) I immediately called to get my jeep serviced. After confirmation that some major work would need t After discovering a leak in my head gasket (yikes!) I immediately called to get my jeep serviced. After confirmation that some major work would need to be done, they got me in a rental and started the work on my car. I was very impressed that amongst all of the COVID changes, customer service was still the main focus and I felt like my safety was their priority as well. My service took a little longer than normal due to shipping delays and such, but all that mattered to me was having my jeep back in working order. My service advisor McKenzie was fantastic. She kept me up to date when changes happened or how the work was going. I also spoke to a Customer Service manager (Bill Bush) and he was very understanding and made it his priority to get my Jeep back as soon as he could. All the staff there was phenomenal. I definitely will be going back for any future repairs. More
by AWake
Other Employees Tagged: Bill Bush
June 08, 2020
Great Have gone here for over 10 years. Great service. Nice work. Fun TV show in the waiting room called Decades. Another guy and I enjoyed watching whi Have gone here for over 10 years. Great service. Nice work. Fun TV show in the waiting room called Decades. Another guy and I enjoyed watching while we waited. You always give a car wash even for only and oil change! More
by KEERLI_WA
June 07, 2020
Overall good experience. The free cleaning of the car is nice, but it was a rush job (something was spread but not wiped properly inside the car, marks on the windows, etc.). nice, but it was a rush job (something was spread but not wiped properly inside the car, marks on the windows, etc.). More
by arnaud.daix
June 06, 2020
Pleased Service writer very helpful. Work was performed in a timely manger. I'm very pleased with my experance. I was informed of other issues of concern, tha Service writer very helpful. Work was performed in a timely manger. I'm very pleased with my experance. I was informed of other issues of concern, that I can schedule at a different date. More
by ldavishudson
Other Employees Tagged: Tracy Cataract
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