Maddie Barton
Maddie Barton at Bob Rohrman Toyota

Maddie Barton

Service Manager

Bob Rohrman Toyota

3900 South Street
Lafayette, IN 47905

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30 Reviews

Dealership Experience

3 yrs, 1 mo

Languages Spoken

English English

not yet
rated

30 Reviews

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30 Reviews of Maddie Barton

March 31, 2023

Dealership Rating
Employee Rating

Kaden was extremely professional and kind. He also was helpful through the process. Seemed like he was well trained in his position. More

by bminghini17
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kaden Price , Jean- Mechanic

March 28, 2023

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WONDERFUL GROUP! SERVICE ADVISOR DID A FANTASTIC JOB GETTING MY VEHICLE SERVICED. THANK YOU VERY MUCH! More

by HYDROPHOBIC MANGO
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2023

Bob Rohrman Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2023

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This is our 6th Toyota Sienna , we have bought all of them from Bob Rohmans More

by KWDJAD
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2023

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

March 23, 2023

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Employee Rating

Great service friendly staff will definitely come here again for another service appointment for my Toyota Tacoma More

by BWYN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 26, 2023

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2023

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Appreciate the teams courtesy, thorough explainations and ability to fit me in for service in a pinch. More

by GEEFIFTYTWO
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2023

Bob Rohrman Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2023

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Employee Rating

Decent for service, but the communication on when the service is complete could be improved. My vehicle apparently was done for awhile as I went next door to get a bite to eat but got no communication th More

by MICHAEL_GARRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Bob Rohrman Toyota responded

Michael, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 15, 2023

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It is a very comfortable environment and everyone is so friendly. They got me in fast so I could move on with my day More

by angels04u
Service Price Transparency
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Recommend Dealer
Yes
Mar 16, 2023

Bob Rohrman Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 12, 2023

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Employee Rating

Convenient service option with quality inspections and maintenance options. Kaden took great care of us and made everything easy. More

by Yotadrvr
Recommend Dealer
Yes

Other Employees Tagged: Larry Thompson, Kaden Price

Mar 13, 2023

Bob Rohrman Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2023

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Employee Rating

They are always so kind and keep u informed. . I enjoy the free coffee and lounge More

by Moreyjohnson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Logan Plantenga

Mar 12, 2023

Bob Rohrman Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Morey, and don't hesitate to let us know if we can be of further assistance.

March 09, 2023

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Employee Rating

They did a great job with the tire rotations and oil change. The service department are friendly and have a nice lounge to wait at. More

by darrah.brandon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Bob Rohrman Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Toyota!

1

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