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Madison Fairley

Overview Reviews (42) Inventory (89)

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Madison Fairley

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

4.8

42 Reviews

4.8

42 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (42) Inventory (89)

42 Reviews of Madison Fairley

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October 02, 2025

Dealership Rating

Employee Rating

Service was great. I like the reminder text when it’s time for my oil change. Danny Moorman is also outstanding. He sold me the jeep. I like the reminder text when it’s time for my oil change. Danny Moorman is also outstanding. He sold me the jeep. More

by Pam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson , Danny Moorman

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Oct 06, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re happy to hear you’re enjoying both the service experience and the helpful reminders! Danny will be glad to know he made a lasting impression when you purchased your Jeep. Thanks for sharing your feedback!

September 06, 2025

Dealership Rating

Employee Rating

The paint chips wasn't painted like promised on my side mirrors. The extra key that was made for me does not work. This is just minor stuff. I really enjoyed doing business with Walt Massey. They are great mirrors. The extra key that was made for me does not work. This is just minor stuff. I really enjoyed doing business with Walt Massey. They are great people. More

by Kevinwelford43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Broadus, Lindsey Patterson , Danny Morman

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Sep 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you enjoyed your overall experience and appreciate your kind words. We’re sorry for the small issues with the paint touch-up and extra key—we’ll be happy to make those right for you.

September 05, 2025

Dealership Rating

Employee Rating

Lindsey was very friendly and helpful. She arranged a ride to and from Wamart for me! She arranged a ride to and from Wamart for me! More

by rhondadavidson29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Sep 05, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad Lindsey was able to help and make your visit more convenient. Taking care of the little things makes a big difference, and we’re happy she made your experience a great one!

August 30, 2025

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Employee Rating

Service was very helpful. It was easy to make an appointment. I was able to drop off my vehicle before hours which was convenient. It was easy to make an appointment. I was able to drop off my vehicle before hours which was convenient. More

by lukebroadhead

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Sep 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the process was smooth and convenient for you. Thanks for sharing your experience—we look forward to helping again next time!

August 21, 2025

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Employee Rating

It was easy to set up the appointment. The vehicle was ready quickly. Service was helpful and friendly. The vehicle was ready quickly. Service was helpful and friendly. More

by lukebroadhead

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Aug 25, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad the appointment process was smooth and that your vehicle was ready so quickly! It’s great to know our team made the experience friendly and helpful.

July 31, 2025

Dealership Rating

Employee Rating

Excellent people and service! Very friendly and helpful - always! Definitely worth the drive to Lucedale! Very friendly and helpful - always! Definitely worth the drive to Lucedale! More

by Kimberly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney

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Jul 31, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad to hear the trip to Lucedale was worth it! Friendly, helpful service is what we’re all about, and we truly appreciate your support.

July 11, 2025

Dealership Rating

Employee Rating

I am so glad Lindsey has returned to Walt Massey CDJR! She always gets my vehicle fixed quickly and correctly! She always gets my vehicle fixed quickly and correctly! More

by Riorson0121

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re just as glad to have Lindsey back! It’s great to hear she’s continuing to deliver the quick, reliable service you’ve come to expect. Thanks for your continued trust!

July 09, 2025

Dealership Rating

Employee Rating

Service was quick and reliable! Office staff very accommodating, friendly, and helpful. Completed in a short amount of time! Office staff very accommodating, friendly, and helpful. Completed in a short amount of time! More

by sarachardin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad everything was handled quickly and reliably! It’s great to hear the office staff made your visit smooth and pleasant—thank you for the kind words!

July 09, 2025

Dealership Rating

Employee Rating

Best dealer in town girls in service are very attentive. Would recommend to any one I know Would recommend to any one I know More

by Harley Patterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We really appreciate your recommendation! The girls in service will be thrilled to hear your kind words—they work hard to make every visit a great one.

July 04, 2025

Dealership Rating

Employee Rating

Service was great. Prices were great. The only issue I have is that they had a Ram 1500 in the showroom that was running. That exhaust kills people! I thought At Prices were great. The only issue I have is that they had a Ram 1500 in the showroom that was running. That exhaust kills people! I thought At first it was an electric vehicle but it had a gas gauge and a tail pipe with exhaust fumes coming out. By the time we left my head was hurting from breathing in those exhaust fumes!! More

by na13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the service and pricing met your expectations, but we’re truly sorry about your experience in the showroom. That’s not something we take lightly, and we appreciate you bringing it to our attention. Your feedback is valuable and will help us ensure a safer and more comfortable environment for everyone.

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