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Madison Fairley
Madison Fairley at Walt Massey Chrysler Dodge Jeep RAM Lucedale

Madison Fairley

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

4.8
27 Reviews
4.8

27 Reviews

Write a Review

27 Reviews of Madison Fairley

June 10, 2025

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Employee Rating

Ms Madison and Leah were amazing keeping me updated on my truck and keeping touch on where we were as far as to get my truck back and working properly More

by chailion.shepherd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lead

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Jun 11, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad Madison and Leah took great care of you and kept you informed every step of the way. Keeping you updated and getting your truck back in top shape is always our goal—thanks for the kind words!

June 06, 2025

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Very Friendly staff ! Great prices . Quick service ! Love this place! Great kids area for waiting ! More

by raybrew2015
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Recommend Dealer
Yes
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Jun 11, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We love hearing that! Friendly service, great prices, and a comfortable space—especially for the little ones—are exactly what we aim to provide. Thanks for the kind words!

June 04, 2025

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Professional, proficient, and timely! Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our e More

by sims86ls
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Leah and Madison will be happy to know you appreciated their help. We’re glad your experience was smooth and timely, and we truly appreciate your recommendation!

June 04, 2025

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Your service staff were very nice right to the point friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Ma More

by andrewfairley261
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It’s great to hear you’ve felt welcomed and well taken care of by our team from the start. We appreciate your continued trust and look forward to seeing you again!

June 02, 2025

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Madison did a great job keeping me informed on the progress of the service being performed. More

by southet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Levins

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Jun 02, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Madison will be glad to know her updates made a difference during your visit. We’re happy to hear you had a positive experience and appreciate your feedback!

May 30, 2025

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Very friendly and helpful Answers all questions and gives advice on what might be needed in the future for maintenance More

by casper22250
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

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May 30, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear our team was friendly, helpful, and proactive about your vehicle’s maintenance needs. Providing clear answers and guidance is part of the service we’re proud to deliver—thanks for your feedback!

May 19, 2025

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Employee Rating

Ms Fairley was prompt to get my car in shop for service. She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous. More

by pdailey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 23, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Ms. Fairley will be glad to hear this! We’re happy she provided prompt, courteous service and kept you informed throughout the process. Thanks for choosing us—we’re always here when you need us!

May 18, 2025

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Friendly, professional , very helpful , courteous . Your salesmanship and financial department is very good. Don’t change anything More

by randy.taylor366
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eli Miller, Angela Peterson , Leah Sudduth

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May 23, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We really appreciate your kind words! It’s great to hear our team made a strong impression, and we’re glad everything met your expectations. We’ll keep doing our best to deliver that same level of service every time!

May 12, 2025

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Employee Rating

Friendly and communicates well as to status of the repair job. Follows up after job review s completed. More

by abehutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Sudduth

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May 13, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you had a positive experience and felt well-informed throughout the repair process. Communication and follow-up are key—thanks for sharing your feedback!

April 08, 2025

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Employee Rating

Had my oil changed and tires balanced, thank you for the speedy service on my van. More

by chawley71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Sudduth, Noah Hawley

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Apr 18, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

You’re very welcome! We’re glad we could get you in and out quickly. Thanks for trusting us with your van—we’re always here to help!

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