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Gil Dukes

Overview Reviews (15) Inventory (92)

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Gil Dukes

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

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5.0

15 Reviews

Overview Reviews (15) Inventory (92)

5.0

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Gil Dukes

May 13, 2026

Dealership Rating

Employee Rating

Always have the best experience with walt. massy Everyone is always nice and very helpful Recommend then to everyone massy Everyone is always nice and very helpful Recommend then to everyone More

by K.Greene

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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May 04, 2026

Dealership Rating

Employee Rating

Robbie the service manager and Gill provided excellent customer service. They got me back on the road and serviced the issue with my vehicle promptly and went above and beyond to take care of me. customer service. They got me back on the road and serviced the issue with my vehicle promptly and went above and beyond to take care of me. More

by twalters8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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May 05, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Robbie and Gill will be glad to hear this. We’re happy they were able to get your vehicle taken care of promptly and get you back on the road. We appreciate you recognizing their effort and trusting us with your service needs!

April 22, 2026

Dealership Rating

Employee Rating

I had an appointment and everything went quickly and smooth I would recommend using them if at all possible smooth I would recommend using them if at all possible More

by Packin32

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Apr 23, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear your appointment went quickly and smoothly and that everything was handled efficiently. We truly appreciate your recommendation and your trust in our team!

April 20, 2026

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Employee Rating

Great customer service, appreciate being updated, friendly service! 5 star service ! Friendly, informative,quick turn around. friendly service! 5 star service ! Friendly, informative,quick turn around. More

by Jolie0822

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Apr 21, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear you received great customer service, timely updates, and a friendly, quick turnaround. We truly appreciate your support and trust in our team!

April 06, 2026

Dealership Rating

Employee Rating

Took excellent care of my work truck. . Fantastic service!! Professional service advisor. Great job... Amazing! . Fantastic service!! Professional service advisor. Great job... Amazing! More

by Paw

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Apr 07, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re thrilled to hear your work truck was taken care of so well and that our service team provided professional, fantastic service. We truly appreciate your kind words!

March 30, 2026

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Employee Rating

They did what ask to be done on my truck and was done quick and nice. quick and nice. More

by Daveydad22

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Mar 31, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear your truck was serviced quickly and exactly as requested. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 27, 2026

Dealership Rating

Employee Rating

Friendly and quick Gil and the tech discovered the problem and were able to fix it quickly. problem and were able to fix it quickly. More

by Davis.kitty

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Mar 30, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear Gil and our tech team were friendly and able to quickly identify and resolve the problem. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 20, 2026

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Employee Rating

Work was performed prompt and efficiently. Was out of the Dealership in about two hours. Was out of the Dealership in about two hours. More

by dematt5308

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madison Fairley

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Mar 21, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re glad to hear your service was completed promptly and efficiently. We appreciate you choosing our dealership and look forward to serving you again.

March 18, 2026

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Employee Rating

My vehicle was clean when I brought it in & it was a little dirty when I got it back. They should think about getting paper floor mats to keep customer's little dirty when I got it back. They should think about getting paper floor mats to keep customer's More

by mscarlettemathis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Mar 19, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback. We’re glad your vehicle was serviced, and we appreciate your suggestion about using paper floor mats to help keep it clean. Your input helps us improve the experience for all our customers.

March 18, 2026

Dealership Rating

Employee Rating

Getting my Ram serviced is always a pleasure. I highly recommend Walt Massey Jeep-Ram for service. I highly recommend Walt Massey Jeep-Ram for service. More

by southet

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

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Mar 18, 2026 -

southet responded

See above.

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