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Madison Fairley

Overview Reviews (37) Inventory (82)

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Madison Fairley

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

4.8

37 Reviews

4.8

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (37) Inventory (82)

37 Reviews of Madison Fairley

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July 11, 2025

Dealership Rating

Employee Rating

I am so glad Lindsey has returned to Walt Massey CDJR! She always gets my vehicle fixed quickly and correctly! She always gets my vehicle fixed quickly and correctly! More

by Riorson0121

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re just as glad to have Lindsey back! It’s great to hear she’s continuing to deliver the quick, reliable service you’ve come to expect. Thanks for your continued trust!

July 09, 2025

Dealership Rating

Employee Rating

Best dealer in town girls in service are very attentive. Would recommend to any one I know Would recommend to any one I know More

by Harley Patterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We really appreciate your recommendation! The girls in service will be thrilled to hear your kind words—they work hard to make every visit a great one.

July 09, 2025

Dealership Rating

Employee Rating

Service was quick and reliable! Office staff very accommodating, friendly, and helpful. Completed in a short amount of time! Office staff very accommodating, friendly, and helpful. Completed in a short amount of time! More

by sarachardin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad everything was handled quickly and reliably! It’s great to hear the office staff made your visit smooth and pleasant—thank you for the kind words!

July 04, 2025

Dealership Rating

Employee Rating

Service was great. Prices were great. The only issue I have is that they had a Ram 1500 in the showroom that was running. That exhaust kills people! I thought At Prices were great. The only issue I have is that they had a Ram 1500 in the showroom that was running. That exhaust kills people! I thought At first it was an electric vehicle but it had a gas gauge and a tail pipe with exhaust fumes coming out. By the time we left my head was hurting from breathing in those exhaust fumes!! More

by na13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the service and pricing met your expectations, but we’re truly sorry about your experience in the showroom. That’s not something we take lightly, and we appreciate you bringing it to our attention. Your feedback is valuable and will help us ensure a safer and more comfortable environment for everyone.

July 03, 2025

Dealership Rating

Employee Rating

Madison and Lindsey are very helpful. I will continue to choose Walt Massey CDJR Service I will continue to choose Walt Massey CDJR Service More

by Kj01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Jul 12, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

That’s great to hear! Madison and Lindsey will be thrilled to know they made a positive impact. We appreciate your loyalty and look forward to seeing you next time!

June 29, 2025

Dealership Rating

Employee Rating

Madison Fairley is very professional, courteous, politeand knows how to get the job in to get it done and we’ll check on it while it’s being service. I appreciate her very much. politeand knows how to get the job in to get it done and we’ll check on it while it’s being service. I appreciate her very much. More

by vscott4959

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Madison will be thrilled to hear this! We're so glad she provided professional, courteous service and kept you informed throughout. We truly appreciate your kind words and will be sure to share them with her.

June 23, 2025

Dealership Rating

Employee Rating

Enjoyed service will choose Walt Massey everytime! Quick and friendly. Madison and Lindsey are awesome Quick and friendly. Madison and Lindsey are awesome More

by Kj01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lindsey Patterson

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Jun 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re thrilled to hear you had a quick and friendly experience! Madison and Lindsey will be so happy to hear your kind words. We appreciate your loyalty and look forward to seeing you next time!

June 20, 2025

Dealership Rating

Employee Rating

Love this team. Always fast and efficient. Would recommend anyone to the Walt Massey CDJR team Always fast and efficient. Would recommend anyone to the Walt Massey CDJR team More

by lindseyshea0701

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We really appreciate your support! It's great to hear that the team consistently delivers fast and efficient service. Thanks for the recommendation—we’re always here when you need us!

June 19, 2025

Dealership Rating

Employee Rating

Got our appt scheduled easily and within the time frame we needed. Check in was easy and service was done promptly and efficiently we needed. Check in was easy and service was done promptly and efficiently More

by Tina.tompkins54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad everything went smoothly from scheduling to service! It’s great to know the team met your needs and got you back on the road efficiently. Thanks for choosing us!

June 18, 2025

Dealership Rating

Employee Rating

Fast and efficient even though the upgrade was unnecessary. People very personal and courteous . Fifteen . unnecessary. People very personal and courteous . Fifteen . More

by Mr Cooley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the team was fast, efficient, and courteous throughout your visit. We appreciate your feedback and are always here when you need us!

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