Madison Fairley
Madison Fairley at Walt Massey Chrysler Dodge Jeep RAM Lucedale

Madison Fairley

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

4.7
48 Reviews
4.7

48 Reviews

Write a Review

48 Reviews of Madison Fairley

February 28, 2026

Dealership Rating
Employee Rating

True to their word. Kept me informed. Very professional. I had to wait in the dealership since I didn't have a ride and they made my stay comfortable. Dealership is very More

by dglowe59
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Mar 02, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It is wonderful to hear that the professional service and clear communication met every expectation. Providing a comfortable and clean environment for those waiting is always a top priority. We are glad the repairs were completed exactly as promised. Thank you for the kind words and the continued trust!

February 15, 2026

Dealership Rating
Employee Rating

Excellent! They had all of my vehicle info in the computer already pulled up when I was calling to make an appointment for an oil change. I didn't have to go se More

by Kimberly
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Feb 16, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear our team made scheduling and service so easy and that everyone was polite and helpful. We truly appreciate your trust and support!

February 05, 2026

Dealership Rating
Employee Rating

Can not seem to get my jeep fixed and has had it for weeks now. More

by JOSHWATFORD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Payton Massey, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 247-0123.

November 29, 2025

Dealership Rating
Employee Rating

Very professional, all the way around. The atmosphere in Walt Massey was very pleasant, everyone was very helpful and pleasant to talk to. More

by lovettmelinda57
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Dec 01, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Glad to hear the professionalism and atmosphere stood out during your visit. A helpful, welcoming team is exactly what we want you to feel every time you come in. Thanks for taking a moment to share your experience.

November 25, 2025

Dealership Rating
Employee Rating

Consistently exceeds expectations by offering customer care.... Exceptional Customer service, prompt ( scheduled time), calm atmosphere while waiting More

by alice.turner1112
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

Nov 25, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Great to hear your visits consistently exceed expectations. The team will appreciate knowing their customer care, punctual service, and welcoming atmosphere make a difference. Thank you for sharing your experience — we’re always here when you need us.

October 23, 2025

Dealership Rating
Employee Rating

They did a really good job of doing the car and they are very friendly More

by na13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Patterson

Oct 24, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re happy to hear that! Our team takes pride in friendly service and quality work. Thanks for sharing your experience!

October 02, 2025

Dealership Rating
Employee Rating

Service was great. I like the reminder text when it’s time for my oil change. Danny Moorman is also outstanding. He sold me the jeep. More

by Pam
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Patterson, Danny Moorman

Oct 06, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re happy to hear you’re enjoying both the service experience and the helpful reminders! Danny will be glad to know he made a lasting impression when you purchased your Jeep. Thanks for sharing your feedback!

September 06, 2025

Dealership Rating
Employee Rating

The paint chips wasn't painted like promised on my side mirrors. The extra key that was made for me does not work. This is just minor stuff. I really enjoyed doing business with Walt Massey. They are great More

by Kevinwelford43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Broadus , Lindsey Patterson, Danny Morman

Sep 12, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear you enjoyed your overall experience and appreciate your kind words. We’re sorry for the small issues with the paint touch-up and extra key—we’ll be happy to make those right for you.

September 05, 2025

Dealership Rating
Employee Rating

Lindsey was very friendly and helpful. She arranged a ride to and from Wamart for me! More

by rhondadavidson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Patterson

Sep 05, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad Lindsey was able to help and make your visit more convenient. Taking care of the little things makes a big difference, and we’re happy she made your experience a great one!

August 30, 2025

Dealership Rating
Employee Rating

Service was very helpful. It was easy to make an appointment. I was able to drop off my vehicle before hours which was convenient. More

by lukebroadhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Patterson

Sep 01, 2025

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re glad to hear the process was smooth and convenient for you. Thanks for sharing your experience—we look forward to helping again next time!

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