Madison is amazing ?
? Madison is very informative and awesome customer service. I am so happy to be a jeep owner. Thank you
? Madison is very informative and awesome customer service. I am so happy to be a jeep owner. Thank you
More
by kerioverstreet
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
Mar 16, 2026 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
Thank you for sharing your experience! We’re thrilled to hear Madison provided such informative and outstanding customer service. Congratulations on your new Jeep, and we truly appreciate your trust in our team!
They have always been prompt to start on and always taken
care of my problem!
Gil promised to come to my home in Leakesville on his day off to wash and detail my truck also……..
I’ve had nothing but good ex
care of my problem!
Gil promised to come to my home in Leakesville on his day off to wash and detail my truck also……..
I’ve had nothing but good experiences with Walt Massey.
More
by Rod
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
It is outstanding to hear that the team has consistently provided prompt and effective care for your vehicle. Having a dedicated professional offer such personalized attention reflects the genuine commitment to service the dealership strives for. Your long-term trust and positive experiences are greatly valued.
True to their word.
Kept me informed. Very professional. I had to wait in the dealership since I didn't have a ride and they made my stay comfortable. Dealership is very
Kept me informed. Very professional. I had to wait in the dealership since I didn't have a ride and they made my stay comfortable. Dealership is very clean. Repair was done when they said it would be ready.
More
by dglowe59
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
Mar 02, 2026 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
It is wonderful to hear that the professional service and clear communication met every expectation. Providing a comfortable and clean environment for those waiting is always a top priority. We are glad the repairs were completed exactly as promised. Thank you for the kind words and the continued trust!
Excellent!
They had all of my vehicle info in the computer already pulled up when I was calling to make an appointment for an oil change. I didn't have to go se
They had all of my vehicle info in the computer already pulled up when I was calling to make an appointment for an oil change. I didn't have to go search for information!! They make it so easy for you. Everyone there was so polite and helpful. Thank you!!!
More
by Kimberly
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
Feb 16, 2026 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
Thank you for sharing your experience. We’re glad to hear our team made scheduling and service so easy and that everyone was polite and helpful. We truly appreciate your trust and support!
Can not seem to get my jeep fixed and has had it for
weeks now.
weeks now.
More
by JOSHWATFORD20
Verified Customer
Verified Customer
Service Price Transparency
Feb 06, 2026 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Payton Massey, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 247-0123.
Very professional, all the way around.
The atmosphere in Walt Massey was very pleasant, everyone was very helpful and pleasant to talk to.
The atmosphere in Walt Massey was very pleasant, everyone was very helpful and pleasant to talk to.
More
by lovettmelinda57
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
Dec 01, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
Glad to hear the professionalism and atmosphere stood out during your visit. A helpful, welcoming team is exactly what we want you to feel every time you come in. Thanks for taking a moment to share your experience.
Consistently exceeds expectations by offering customer
care.... Exceptional Customer service, prompt ( scheduled time), calm atmosphere while waiting
care.... Exceptional Customer service, prompt ( scheduled time), calm atmosphere while waiting
More
by alice.turner1112
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
Nov 25, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
Great to hear your visits consistently exceed expectations. The team will appreciate knowing their customer care, punctual service, and welcoming atmosphere make a difference. Thank you for sharing your experience — we’re always here when you need us.
They did a really good job of doing the car and they are
very friendly
very friendly
More
by na13
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lindsey Patterson
Oct 24, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re happy to hear that! Our team takes pride in friendly service and quality work. Thanks for sharing your experience!
Service was great.
I like the reminder text when it’s time for my oil change. Danny Moorman is also outstanding. He sold me the jeep.
I like the reminder text when it’s time for my oil change. Danny Moorman is also outstanding. He sold me the jeep.
More
by Pam
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lindsey Patterson, Danny Moorman
Oct 06, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re happy to hear you’re enjoying both the service experience and the helpful reminders! Danny will be glad to know he made a lasting impression when you purchased your Jeep. Thanks for sharing your feedback!
The paint chips wasn't painted like promised on my side
mirrors. The extra key that was made for me does not work. This is just minor stuff. I really enjoyed doing business with Walt Massey. They are great
mirrors. The extra key that was made for me does not work. This is just minor stuff. I really enjoyed doing business with Walt Massey. They are great people.
More
by Kevinwelford43
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Broadus, Lindsey Patterson, Danny Morman
Sep 12, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re glad to hear you enjoyed your overall experience and appreciate your kind words. We’re sorry for the small issues with the paint touch-up and extra key—we’ll be happy to make those right for you.