Maggie Bernard

Great service, support and explanation of all the details from Kevin, Maggie and Kelly who guided us smoothly through the process. Highly recommended. from Kevin, Maggie and Kelly who guided us smoothly through the process. Highly recommended. More

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Maggie and the team of professionals were knowledgeable, attentive and great to work with. I appreciate the professionalism. attentive and great to work with. I appreciate the professionalism. More

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Maggie is a very thorough and professional salesperson! She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying exper She gave us time, information and complete attention throughout our buying process. We would definitely recommend her for your great car buying experience! More

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Not pushy at all! Super easy to work with, was prepared when I came in. Kept me informed the whole time I was there. Super easy to work with, was prepared when I came in. Kept me informed the whole time I was there. More

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We had a great experience with Maggie B as our sales rep. She went Above and beyond to help us choose the best X7. She worked well with her team to make the deal work. They had a lot of vehicles to choose fr She went Above and beyond to help us choose the best X7. She worked well with her team to make the deal work. They had a lot of vehicles to choose from. More

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We recently purchased a car from Bill Jacobs with Maggie B. Maggie's level of professionalism, knowledge, and dedication were impressive. From the moment we walked into the dealership we felt like valued cu B. Maggie's level of professionalism, knowledge, and dedication were impressive. From the moment we walked into the dealership we felt like valued customers. Maggie listened attentively to our needs and preferences, and provided expert guidance to help us choose the perfect vehicle. What stood out was Maggie's ability to explain all the features of the car in detail and offer honest, straightforward advise. She was never pushy and always took the time to answer every question we had with patience and clarity. The entire process was seamless, and we felt confident in every decision we made, thanks to her expertise. Additionally the paperwork and financing process was smooth, and Maggie went above and beyond to ensure we understood all aspects of the deal. She truly made the whole experience enjoyable and stress-free. I highly recommend Maggie B. and Bill Jacobs to anyone on the market for a BMW. Her professionalism and dedication to customer satisfaction are truly unmatched! Thank you for making our car buying experience exceptional! More

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Maggie Bernard was incredibly helpful in helping us find the car we were looking for. She answered all our questions and was patient with us despite the fact that we arrived later in the day and didn't fini the car we were looking for. She answered all our questions and was patient with us despite the fact that we arrived later in the day and didn't finish until after close of business . More

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It was amazing to buy a BMW, with it being my first big purchase, the team there, especially Maggie, was a huge help to the process! purchase, the team there, especially Maggie, was a huge help to the process! More

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I hate the process of buying a car! It’s one of the most unpleasant tasks out there. However, I am a car lover so the process is somewhat unavoidable. For the past 30 years I’ve drive It’s one of the most unpleasant tasks out there. However, I am a car lover so the process is somewhat unavoidable. For the past 30 years I’ve driven an S-class Mercedes and have never regretted it for a single moment… except for those moments spent at the dealership negotiating a new car. And so, when I recently went to a Chicago-land Mercedes dealer to start the process of getting into a new S580, there wasn’t much ‘selling’ that needed to be done. Just a little bit of ‘dealing’. Truth be told, it was pretty much a slam dunk for Mercedes and the dealership. I just had to get through the buying process. 3+ hours of looking at two different cars, asking lots of questions and then having to meet the General Manager as well as the Finance Manager, (ugh!! Why??) I had a quote – sticker price. No deals, no negotiation, no discussion. Seriously? No wonder Mercedes sales are slipping in NA!! Nevertheless, with 30 years of brand loyalty under my belt, I figured this distasteful chore would be over soon. But… I had one stop to make before pulling the trigger. During several trips earlier in the year I had rented a BMW X5 and was surprisingly impressed by the vehicle and the driving experience. So, before pulling the trigger on my new S580, I went to Bill Jacobs BMW and had an appointment to look at the X7 and the 760i with Maggie Bernard, one of the salespeople at Bill Jacobs. From the moment I walked in their doors the experience quickly became something I was totally unfamiliar with at a dealership… it became pleasant. Maggie, while thoroughly professional, was a joy to work with. She was knowledgeable about her product, having been a BMW “genius” prior to joining the sales team, relatable, enthusiastic, and fun to talk to. I felt like I was consulted with rather than sold to. Maggie listened to my needs, asked questions, and never once talked down about other cars or other dealerships. Surprisingly, when we started talking about money she never brought her sales manager to meet me (never really have known if this tactic was meant to intimidate or impress). She never introduced me to her finance manager – thank you!!! Instead, it was a relatively straightforward, and in my opinion, honest and refreshing process that was so totally different than my MB experience several hours earlier. It was just Maggie and me. Honestly, the hardest part of the entire process was coming to grips with the idea that my decades of loyalty to MB was coming to an end. Well, maybe not an end… perhaps, expanded is a better word – to now include BMW. And I would, and will, go back to Bill Jacobs BMW, and Maggie Bernard, in a heartbeat, when I’m ready for another car. She literally took the stress out of a stressful situation and helped make it enjoyable. Without taking anything away from Maggie and her efforts, the real thrill, though, was in driving the 760i. What a spectacular piece of driving innovation. Who knew getting from Point A to Point B could be so exhilarating… so satisfying! Mercedes – you could learn a few things from Maggie and Bill Jacobs BMW! Thank you to Maggie Bernard and to Bill Jacobs BMW for making this process so seamless and easy to navigate. A new seed of brand loyalty has been planted. Special thanks too, to Jovanny “Gio” Soto, one of Bill Jacobs’ “genius’s” for walking me through the crazy coolness of my new 760i. His enthusiasm for his product is infectious and he’s just another example of what it means to be a true brand ambassador. Well done, Gio! More

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Very professional staff and easy to work with. Highly recommend giving the dealership and sales staff a try. Highly recommend giving the dealership and sales staff a try. More

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