Mahdi Armoush | Page 6

The dealership is nice and clean. The waiting areas where you wait for your vehicle to be serviced is nice and clean with plenty of seating. There are complimentary beverages, i.e. co The waiting areas where you wait for your vehicle to be serviced is nice and clean with plenty of seating. There are complimentary beverages, i.e. coffee, tea, and water. Theres a television that plays a local station and a fireplace in the cold months. The restroom, at least the women’s, is clean with nice big private stalls. The staff for the most part has been polite and helpful. More

by STARLENAWILSON Verified Customer Verified Customer

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The service department is stellar. Always professional and always quick. Jason was wonderful and Corey (my normal guy) was great as well. They cover for each other when they get bus Always professional and always quick. Jason was wonderful and Corey (my normal guy) was great as well. They cover for each other when they get busy. Best service department. More

by consultron1007r Verified Customer Verified Customer

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A very good experience and ease with ordering my first electric vehicle! Pleasant experience overall electric vehicle! Pleasant experience overall More

by SHANAISOM Verified Customer Verified Customer

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Both the salesman and the sales manager are outstanding. The best I have experienced. The one negative was the limited selection of cars. Overall the dealership is measured by the individuals I had contact The best I have experienced. The one negative was the limited selection of cars. Overall the dealership is measured by the individuals I had contact with. Based on that a very high rating. with. More

by WCONDON Verified Customer Verified Customer

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We bought our BMW at this location and have been considering buying another at the same dealership. Our sales person Mahdi was wonderful. Brad in Service was very friendly for our recent BMW X5 considering buying another at the same dealership. Our sales person Mahdi was wonderful. Brad in Service was very friendly for our recent BMW X5 service, but we did end up spending more than expected (approximately $4500). We were expecting typical top quality BMW service, but when we received our car, the interior was a mess. Previous times of service at a different BMW dealership closer to our home included interior vacuuming and wipe down. I was told by Brad that he could ensure that the interior was vacuumed. Nothing was vacuumed or wiped down. This was disappointing to say the least. The exterior of the car was washed. The lack of attention to detail regarding the interior of the car after a service appointment is the reason for the three stars. It may seem like a small detail, but these are the things we consider when looking at the overall quality of a dealership, and whether or not we want to buy another car there. More

by JPALADUGULA Verified Customer Verified Customer

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The sales and service department was professional, efficient, and attentive. Thanks for making my purchase in July 2022 smooth, and for taking good care of my vehicle for my service. I recommend BMW efficient, and attentive. Thanks for making my purchase in July 2022 smooth, and for taking good care of my vehicle for my service. I recommend BMW of Orland Park to anyone looking to buy their first (or second or third....) BMW! More

by Nichie Schaeffer Verified Customer Verified Customer

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Amazing dealership. Mahdi was excellent. He provided me with constant feedback and kept me updated and informed every step of the way. He went above and beyond to mak Mahdi was excellent. He provided me with constant feedback and kept me updated and informed every step of the way. He went above and beyond to make sure everything was on track and just provided the best service I have seen in a car dealership. Joe was a great help as well, finding ways to create solutions that worked best for me. Also, Joe was extremely nice, professional, and just provided great customer care. Lastly, Cary in finance was great! Informed me of the warranties needed and took great care of me. Overall, this is the best team I have ever worked with while buying a car! More

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