Makala Byler
Makala Byler at Silveira Chevrolet

Makala Byler

Service Advisor

Silveira Chevrolet

687 W Napa St.
Sonoma, CA 95476

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Makala Byler

May 09, 2026

Dealership Rating
Employee Rating

Easy scheduling and on time All were friendly and respectful I have said five words now More

by B1SHADOE
Recommend Dealer
Yes

Other Employees Tagged: Makala Byler

May 09, 2026

Dealership Rating
Employee Rating

Just bought a new car. Great service so far. Love having a LOCAL dealership after years of the hassle with transportation with a dealer not in Sonoma when service is needed More

by jhall_33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2026

Dealership Rating
Employee Rating

I was quoted to rebuild my engine, found out , no it was resealed. My truck was kindly delivered to me, but the set of new tires ( paid for) had not been installed until I brought it to your attention. Yo More

by Trudee G
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Seehuber, David May, Aaron Larkin , Joey

May 05, 2026

Silveira Chevrolet responded

Thank you for your feedback—we apologize for the confusion on the engine work and for missing the tire installation at delivery. That’s not the level of service we aim to provide. We’re addressing both internally to improve our communication and final inspection process. Please reach out if there’s anything more we can do to make this right. Silveira Chevrolet

April 30, 2026

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Employee Rating

Excellent service they always listen to my issues n try to help as much as they can. Thank u More

by TEPAEDGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Silveira Chevrolet responded

Thank you for taking the time to leave a review! We're happy to hear we took care of your vehicle and took the time to give you a great experience. Look forward to seeing you in next time!

March 19, 2026

Dealership Rating
Employee Rating

Silveira Chevrolet is the only dealership I would take my vehicle to.Staff is always professional,knowledgeable and very helpful. More

by Kim.Estment
Recommend Dealer
Yes

Other Employees Tagged: Makala Byler

Mar 22, 2026

Silveira Chevrolet responded

Kim, thank you for your loyalty to Silveira's and for giving our staff a shoutout. We are happy to have you a part of our family and look forward to seeing you in again!

March 12, 2026

Dealership Rating
Employee Rating

Friendly, efficient Scheduling the appointment was easy, car service was very quick, communication was good More

by LORIEKT
Recommend Dealer
Yes

Other Employees Tagged: Makala Byler

Mar 22, 2026

Silveira Chevrolet responded

Thank you for taking the time to leave a review on your experience with our Service department! Happy to hear it was as efficient and smooth as it could be!

January 26, 2026

Dealership Rating
Employee Rating

Makala knew exactly what was wrong with our Cobalt, and now it runs as if it were new. More

by Stacytreglia
Recommend Dealer
Yes

Other Employees Tagged: Makala Byler

Jan 26, 2026

Silveira Chevrolet responded

Thanks for the 5-star review! We’re glad Makala got your Cobalt back in top shape. We appreciate your business and look forward to serving you again!

January 18, 2026

Dealership Rating
Employee Rating

I had wonderful service at Silveira! ! Silveira corrected a problem that 2 other chevy dealers could not! More

by Baltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Gallagher, Evan Seehuber , Niva was the genius who worked on my car and solved the problem!

Jan 26, 2026

Silveira Chevrolet responded

Thank you so much for the kind words! Your trust means everything to us, and we truly appreciate you choosing Silveira. If you ever need anything in the future, we’re always here to help!

January 16, 2026

Dealership Rating
Employee Rating

mostly great, everyone was nice. there were a few times a technician said they would reach out with time confirmations that were forgotten but other than that no issues. Makala was v More

by markanthemum
Recommend Dealer
Yes

Other Employees Tagged: Makala Byler

Jan 26, 2026

Silveira Chevrolet responded

Mark, thank you for the feedback! We’re glad you had a good experience and that Makala took great care of you. We appreciate you pointing out the communication issue as we're always trying to improve our process. We hope to see you again soon!

December 29, 2025

Dealership Rating
Employee Rating

The service department was very professional and informative. Kept up to date on parts delivery and expected date of completion. Nicely done. More

by Oakslonnie
Recommend Dealer
Yes

Other Employees Tagged: Makala Byler

Dec 30, 2025

Silveira Chevrolet responded

Thank you for the kind review! We’re glad to hear our service team kept you well informed throughout the process and met your expectations. We appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

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