Makayla Drake
Makayla Drake at Hyundai of Fort Myers

Makayla Drake | Page 7

Hyundai Customer Relations Sales Manager

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.7
99 Reviews
4.7

99 Reviews

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99 Reviews of Makayla Drake

July 30, 2024

Dealership Rating
Employee Rating

Have been Hyundai owner for years and will continue to own Hyundai until I have issues More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone Gerdin

Jul 31, 2024

Hyundai of Fort Myers responded

Lou, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

July 28, 2024

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Employee Rating

Very professional and courteous very patient and really worked with us not pushing ver respectfull of our decisions More

by johnsonkr975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mykeal Burke

Jul 29, 2024

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

July 23, 2024

Dealership Rating
Employee Rating

Customer friendly. They go beyond to meet customer preferences, thus satisfying clients. Great post-service More

by guillermovizcaino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Dolloff, Mike Zaam

Jul 24, 2024

Hyundai of Fort Myers responded

Thank you for taking the time to write this review, Guillermo. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Fort Myers are glad to have you as a customer. Jason Curie General Manager Hyundai of Fort Myers

July 20, 2024

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Employee Rating

Matt is amazing and so is Makayla! !! I will be back for sure. Thank you to this amazing team! More

by mm14701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Y

Jul 22, 2024

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

July 16, 2024

Dealership Rating
Employee Rating

Great dealership but disappointed with communication after sale. I bought a car here in ‘22 and didn’t have issues. I have a key fob and a headrest that go with my trade in. I’ve called, emailed numerou More

by blsvallejo
Recommend Dealer
Yes

Other Employees Tagged: William Karrels , Brian, five stars. The guy with the extended warranty 5 stars

Jul 16, 2024

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

Jul 16, 2024

blsvallejo responded

Thank you for your quick response Jason. I sent an email earlier today today to William, no response. He was soliciting a review yesterday so I sent a glowing one in. Good faith knowing I would be called back, as he said. As Brian said on another call. On a third call I was told the business office would call. There were two dropped calls. Still no text, email, or phone call not initiated by me. You are the only response I’ve gotten. Here. On a public review page. I have, however, gotten five emails soliciting reviews or to show me other cars that I might have been interested in at the time. Apparently I was emailed this week by the service dept re a vehicle I bought there in 22. I have, as anyone does, call logs and emails available if you are curious. Again, thank you for your response. About my two questions, still crickets.

Jul 16, 2024

blsvallejo responded

I just called. 4:29PM to talk to you. Got another talking over me, assuming what I was going to say, and putting words into my mouth followed by promise of a return call.

July 06, 2024

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Employee Rating

Very attentive staff that wasn’t too pushy. Had the manager come over to introduce himself and the say thanks for stopping in - very nice personal touch! More

by tammybirkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Chili , Odadson Joseph, Norman Marcano, Michael

Jul 06, 2024

Hyundai of Fort Myers responded

Tammy, It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

Dealership Rating
Employee Rating

Simone was very very helpful! She answered all my questions and was willing to work with me to get the deal done. Kudos to her. The dealership was clean and the renovations look More

by alvarofhernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cossairt, Simone Gerdin

Jul 06, 2024

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

Dealership Rating
Employee Rating

I have nothing but good things to say about Hyundai of Fort Myers. The staff in all departments are very professional and helpful. This dealership made my new car purchase very satisfying. More

by Nan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Marcano

Jun 30, 2024

Hyundai of Fort Myers responded

Hi Nan: Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

June 24, 2024

Dealership Rating
Employee Rating

Where do I begin starting with Elyja Rivera's extremely unique approach with sending a personalized email saying he would do whatever I needed to get me into a new vehicle to having Jabdin Cancel get me be More

by tommyboy3281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Selena Verbiest Jabdin Cancel and the MVP Eliyja Rivera

Jun 25, 2024

Hyundai of Fort Myers responded

Tommy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Makayla, Selena, Jabdin, and Aidan can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Curie General Manager Hyundai of Fort Myers

June 24, 2024

Dealership Rating
Employee Rating

Great customer service make you feel at ease. They are honest and do their best for customers More

by judynick12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Simpson, Elisha Riva

Jun 25, 2024

Hyundai of Fort Myers responded

Judy, It's fantastic to hear that Jeff provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

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