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Makoto Shepherd

Overview Reviews (8) Inventory (298)

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Makoto Shepherd

Internet Salesperson

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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5.0

8 Reviews

Overview Reviews (8) Inventory (298)

5.0

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Makoto Shepherd

June 02, 2026

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Employee Rating

Very helpful and was the only dealership that took the time to listen to what we were looking for and help us get into the car that was right for my daughter. Process was timely and communication was good time to listen to what we were looking for and help us get into the car that was right for my daughter. Process was timely and communication was good throughout the experience via phone and text. Would recommend. More

by gmokus0827

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 02, 2026 -

Findlay Nissan Henderson responded

Thank you for your kind review! We're honored that you chose us to help find the right vehicle for your daughter. Taking the time to listen to our customers' needs is something we truly value, and we're glad we could make the process smooth, timely, and stress-free. We appreciate your recommendation and hope your daughter enjoys her new car for many years to come. Thank you for trusting us with this important purchase! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

April 26, 2026

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Employee Rating

Very understandable staff, good prices on most everything and many automobile to choose from and consider. and many automobile to choose from and consider. More

by dallaswilson2011

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gener Santos , Nickname Sam in Finances.

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Apr 27, 2026 -

Findlay Nissan Henderson responded

Thank you for your kind review! We’re glad to hear you found our staff understanding and our pricing good. It’s great to know you appreciated the variety of vehicles available as well. We truly appreciate your feedback and hope to help you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

October 02, 2025

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Findlay Nissan treated me so nice and I got the car I went for.Thank you guys so much my salesman was great from start to finish. I'm going back for all my cars. I recommend buying at Findlay Nissan. I l went for.Thank you guys so much my salesman was great from start to finish. I'm going back for all my cars. I recommend buying at Findlay Nissan. I love my car! More

by denisefordme

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Benjamin

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Oct 02, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

September 09, 2025

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This is my third Nissan from this dealership. I do see a difference in service and professionalism due to the new ownership. I was out with my new car in an hour and my salesman Makoto made thing I do see a difference in service and professionalism due to the new ownership. I was out with my new car in an hour and my salesman Makoto made things seamless. More

by DAYSHACATCHINGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Oscar Perez-Arcos

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Sep 09, 2025 -

Findlay Nissan Henderson responded

Thanks for sharing about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 29, 2025

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Employee Rating

MAKOTO WAS VERY PLEASANT TO WORK WITH. PROPERTY WAS CLEAN AND COOL and everyone was really nice. PROPERTY WAS CLEAN AND COOL and everyone was really nice. More

by Frankster702

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Benjamin , Hadie IItani

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May 29, 2025 -

Findlay Nissan Henderson responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Unlock Excitement Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

May 10, 2025

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Employee Rating

They were helpful, considerate, had no difficulty in getting the deal for my interesting quality. getting the deal for my interesting quality. More

by MMARCELO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Garey Deocampo, Ricky Canto, Alejandro Alcocer

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May 03, 2025

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I was easy smooth helpful knowledgeable provided top notch assistance and quick to answer any and all questions. notch assistance and quick to answer any and all questions. More

by Tiff

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alyxandra Gargiulo, Alejandro Alcocer, David Benjamin , Alexander Molina

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May 03, 2025

Dealership Rating

Employee Rating

I was easy smooth helpful knowledgeable provided top notch assistance and quick to answer any and all questions. notch assistance and quick to answer any and all questions. More

by Tiff

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alyxandra Gargiulo, Alejandro Alcocer, David Benjamin , Alexander Molina

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