Malcolm Leach | Page 2

Quick service. Just an oil change and tire rotation was done promptly. They changed the time on my clock from the daylight savings change as requested. Love the free Just an oil change and tire rotation was done promptly. They changed the time on my clock from the daylight savings change as requested. Love the free car wash. More

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Professional and Accomodating Malcolm and Sabrina were very helpful and made this an easy process. We appreciate you and will be referring you to our friends and family! They disc Malcolm and Sabrina were very helpful and made this an easy process. We appreciate you and will be referring you to our friends and family! They discussed every aspect of the purchase in detail and ensured that we had a clear understanding of our options. I never felt rushed and can say that all of my needs were met. Everyone was very friendly and professional. When considering my next purchase this will be my first stop! Thank you again for everything! V More

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Servicing at Honda Dealership I had my 2018 Honda serviced for the 1st time with oil change, tire rotation, recall work. The service rep was friendly and the service was done in ab I had my 2018 Honda serviced for the 1st time with oil change, tire rotation, recall work. The service rep was friendly and the service was done in about an hour. The waiting area was clean and comfortable. I would definitely recommend Colonial Honda. More

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Efficient, excellent and top 10 rated The service was top10 rated!!! Malcom and Keith made the process seamless!! I appreciate them assisting me to get my fourth Honda and my dream car!!! The service was top10 rated!!! Malcom and Keith made the process seamless!! I appreciate them assisting me to get my fourth Honda and my dream car!!! More

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Amazing Wow Tim really changed my life within a few hours all I can say is thank you Sooooooooo much! You are appreciated more than you know! I NEVER THOUGHT Wow Tim really changed my life within a few hours all I can say is thank you Sooooooooo much! You are appreciated more than you know! I NEVER THOUGHT I WOULD SAY I LOVE COLONIAL HONDA, thanks to TIM! More

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Great service My service advisor Mark (was great) however he had to step out before work was completed on my car spoke to female advisor she was not Knowledgeable a My service advisor Mark (was great) however he had to step out before work was completed on my car spoke to female advisor she was not Knowledgeable about service or warranty, should be trained in these things. More

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AWESOME Keith Adams And Malcolm Leach are the Best... Scott Rainey gets the job done and Mr Cosgrove made me feel Special when I met him... Sabrina Thomas ver Keith Adams And Malcolm Leach are the Best... Scott Rainey gets the job done and Mr Cosgrove made me feel Special when I met him... Sabrina Thomas very knowledgeable. I Love Colonial Honda!!!! More

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It was a breeze. They made sure I understood all the paperwork I was signing. Before I purchased anything for my car, they went over the price and how it would effect They made sure I understood all the paperwork I was signing. Before I purchased anything for my car, they went over the price and how it would effect my monthly payment. Everything was clean and simple. More

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Best Customer Service in the Region! Second visit was just as exceptional as the first. The customer service at Colonial Honda is wonderful and everyone is so pleasant and helpful. Appoin Second visit was just as exceptional as the first. The customer service at Colonial Honda is wonderful and everyone is so pleasant and helpful. Appointment was scheduled for oil change and tire rotation and car was taken to service immediately upon my arrival . Mentioned my concern about how the driver side leather was wearing on my 2017 CRV and asked them to look at it while in service. The service manager spoke with me and said Colonial Honda would order me a new seat cover which they will replace at no charge. Imagine my surprise and excitement knowing that the driver seat will now look as new as the rest of the seats. The reason I keep coming to Colonial Honda (purchased three cars) is because I have not had an unpleasant experience throughout the dealership from the operator who answers the phone to the purchase and service of my vehicle. Thank you Colonial Honda staff for being the best in the business with sales and service! More

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Such a Great Experience!!! My husband and I went to Colonial Honda without any intention of buying a car that day. I drove a Jeep Grand Cherokee and needed to downsize to a car My husband and I went to Colonial Honda without any intention of buying a car that day. I drove a Jeep Grand Cherokee and needed to downsize to a car with better gas mileage. Our sales rep, Malcolm, approached us in the lot and asked if we needed any help. We told him that we were just looking so he told us to take our time but that he was here if we needed him to answer any questions. (Mind you, my husband and I are not the type of people that want someone following us around… normally if that happens, we leave the dealership and come back after hours). After Malcolm gave us his card and left us to look at the cars, my husband immediately looked at me and said “If we buy a car today, that’s the guy we’re going to work with.” We looked at different models and different colors and I found a Silver 2018 Civic that I fell in love with. At that time another salesman approached us and we informed him that we would like to speak with Malcolm. During the test drive, Malcolm was not pushy at all, but made sure we were aware of all of the awesome features of the Civic. We then informed Malcolm that we were upside down on our Jeep and although we really liked the Civic, we weren’t sure if we were at a place where a deal could be made. However, Malcolm was up to the challenge. While we were negotiating prices and discussing numbers, Malcolm really made us feel that he was working for our benefit. We really felt like we were getting the absolute best deal possible! My husband is normally a hard sell when it comes to buying a new car; however, he could NOT stop singing Malcolm’s praises on the ride home. He and I have both shared with friends and family that this is the absolute BEST car buying experience we have ever had. We will absolutely be referring friends, family, and colleagues to Colonial Honda (and even more specifically, to Malcolm). Thank you all for such a great experience! I love my little Civic! :) :) More

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