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Malcolm Recinos
Malcolm Recinos at Sam Pack's Five Star Ford Lewisville
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Malcolm Recinos

Finance Manager

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Malcolm Recinos

April 24, 2024

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Employee Rating

Being a longtime customer of Sam pack, the transaction experience was quick and painless and all departments are good at there jobs. No pressure there More

by garyhames
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Recommend Dealer
Yes

Other Employees Tagged: Tony Gorman

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Apr 24, 2024

Sam Pack's Five Star Ford Lewisville responded

Gary, We are so excited to have your loyal business at Five Star Ford Lewisville! Thank you for continuing to shop at our dealership. If you have questions about your new Ford, please reach us at 972-221-2900. Malcolm, Tony, and I are concentrated on your ownership satisfaction. Best regards, Andrea Ballard, General Manager

April 09, 2024

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Excellent Ford Dealership with very respectable employees who are well trained and provide excellent direction and assistance! More

by Richard
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Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

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Apr 10, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Richard, for rating your Five Star Ford Lewisville visit. We take pride in our staff and their commitment to providing excellent service. Don't hesitate to stop by or call 972-221-2900 to meet with Kenneth, Malcolm, or me when you need assistance in the future. Let us know how we can help you enjoy your new Ford. Take care, Steve Goodman, General Sales Manager

April 08, 2024

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Excellent service and communication from start to finish. I’m very pleased with the entire outcome. More

by James
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Recommend Dealer
Yes

Other Employees Tagged: Cory Spillman, Tony Gorman

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Apr 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, James, on your new Ford! Thank you for shopping at Five Star Ford Lewisville. We continue to welcome your automotive questions at 972-221-2900. Enjoy your ride! Take care, Kelly Blackwell, General Manager

April 02, 2024

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Employee Rating

Xavier and Malcolm were great! I am not a fan of the car buying game, but they made it less annoying. Good job guys. :) More

by TL
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

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Apr 03, 2024

Sam Pack's Five Star Ford Lewisville responded

TL, Thank you for reaching out and sharing your experience at Five Star Ford Lewisville. We greatly appreciate your feedback and are thrilled to hear that Xavier and Malcolm made your car-buying experience enjoyable. We truly value your business and look forward to serving you again in the future. Please don't hesitate to reach out to 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 15, 2024

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This was my first time visiting the dealership. I was impressed with my sales person, and the other staff. My experience from beginning to end was seamless. More

by Awj11374
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: J.R. Ali, Xavier Perez

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Mar 16, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, awj11374, for shopping at Five Star Ford Lewisville. Your complete satisfaction is our goal. Let JR and our team know if you would like to revisit your Ford. Best regards, Kelly Blackwell, General Manager

Mar 16, 2024

Awj11374 responded

I am satisfied.

March 12, 2024

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Employee Rating

Loved the atmosphere of the place, people were super friendly. Xavier Perez was an amazing salesperson and helped guide me the whole way. Definitely coming back. More

by jacobtrejo
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, Xavier Perez

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Mar 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, jacobtrejo, on your purchase at Five Star Ford Lewisville. We value your business and look forward to serving you with the same level of excellence in the future. Thank you for choosing our dealership, and we hope to continue exceeding your expectations. Please stay in touch at 972-221-2900. Best regards, Kelly Blackwell, General Manager

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