Malcolm Simons | Page 23

Friendly technicians. Clean waiting area. Like that there is a shuttle if needed. I appreciate reminders when time for next service. Clean waiting area. Like that there is a shuttle if needed. I appreciate reminders when time for next service. More

by VDAY1947 Verified Customer Verified Customer

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Great service and attention to detail. very satisfied Will certainly continue using Graff for the future very satisfied Will certainly continue using Graff for the future More

by D.DIKE Verified Customer Verified Customer

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don't like that there is never any loaners, when car in shop days. thanks shop days. thanks More

by CNANAMORALES Verified Customer Verified Customer

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Good service and they work with you at a timely matter aa good place to buy a car good place to buy a car More

by WALTERESTER093 Verified Customer Verified Customer

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The customer service I received that day was excellent. Was in and out in no time. Was in and out in no time. More

by Orlandov78 Verified Customer Verified Customer

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They never updated me and it took almost a month to have my car ready my car ready More

by guerre_fca Verified Customer Verified Customer

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Great work as always and doesn’t take a long time. Friendly people in the service center. Friendly people in the service center. More

by SKIP2LOUNV Verified Customer Verified Customer

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Thanks for getting the service on time. I appreciate the good customer service profesionaly and in good manner. I appreciate the good customer service profesionaly and in good manner. More

by CAINBORICUA54 Verified Customer Verified Customer

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Charged for replacement tire with my extended warranty even. Replaced tire at 5pm picked up car and at 6pm had a blow out of same tire and almost wrecked my car. even. Replaced tire at 5pm picked up car and at 6pm had a blow out of same tire and almost wrecked my car. More

by ANGELIQUE.M.HART Verified Customer Verified Customer

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The ignition to my truck quit working. We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It was then parked in the lot where it remained untouched for 8 days. On a Thursday we came to find out what was being done. I found the truck in the lot and inquired with the service department what was being done. They had no idea that the truck was even there. When we checked with the service writer they got it in the shop checked it and found that the ignition had come apart. We finally got the truck back the next day after the ignition was repaired. The total bill was over 900 dollars, 865 after they gave us a 10 percent discount. Our truck was kept for two weeks when the problem should have been corrected in two days. More

by kevinrenokingair350 Verified Customer Verified Customer

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