Malick Mbow | Page 5

I purchased my Hyundai Santa Fe back in February 2023. The day after bringing it home, the A/C was not cooling and the check engine light was on! I reached out to the sales person that helped me and at fi The day after bringing it home, the A/C was not cooling and the check engine light was on! I reached out to the sales person that helped me and at first the service manger Antonio said to put my warranty to use to get it checked out. I was not going to be able to get an appt until June, that’s a 4 month wait. Then I was told I could bring it in and they would get everything fixed and give me a loaner, so that’s great. I’m traveling from Austin, I get the call 2 weeks later that it’s ready. I go to pick up and return back home. The next day the check engine light is on AGAIN! I was told to now reach out to warranty because they checked the car and there was no check engine light on after they looked at it. So I decided to schedule with Hyundai, at this point there’s nothing else I can do but wait. It’s now time for an oil change, I’ve just been informed it’s now leaking transmission oil!!!! I’m extremely disappointed, DO BETTER Shottenkirk Nissan, Katy Tx. More

Report | Print

Great sales team. Mario was not a pushy salesman. Over all experience went well and hassle free Mario was not a pushy salesman. Over all experience went well and hassle free More

by mikedore2013 Verified Customer Verified Customer

Report | Print

My experience was not good. I spent one day having a negotiation with the vehicle, waiting for feedback and an answer to the proposal. There is no flexibility or clarity with th I spent one day having a negotiation with the vehicle, waiting for feedback and an answer to the proposal. There is no flexibility or clarity with the price; the internet shows 22k, and I pay 29k because I need to pay for a package. I bought the car because my wife liked it and I really needed a car to drop off the rented car. The windshield was broken, and the repair was scheduled for the next day. I requested the rental car for one more day, and when I went to pick up the car, it was not ready. After I asked the salesperson, the manager solved the problem. More

by GFIRMINO Verified Customer Verified Customer

Report | Print

Service was awesome! ! Would highly recommend thus dealership. Will teturn for sll my automotive needs ! Would highly recommend thus dealership. Will teturn for sll my automotive needs More

by KMCCLESKEY Verified Customer Verified Customer

Report | Print

Malick was top notch when I was buying my car. He showed me option and matched how I describe what I want so I ended up getting a car that fits my lifestyle and needed to a car. He showed me option and matched how I describe what I want so I ended up getting a car that fits my lifestyle and needed to a car. More

by GAMBOAMYLENEGATS11 Verified Customer Verified Customer

Report | Print

Worst experience ever with a car. Surprises every week since I bought this car. It started while purchasing the car: first surprise when I came to pay the car and learnt that I had to Surprises every week since I bought this car. It started while purchasing the car: first surprise when I came to pay the car and learnt that I had to pay 6,000$ on top of the price for a mandatory warranty, which ended up in a bargaining process. Not serious. In less than a month I have had more issues with the car than in 20 years driving cars in multiple countries (tail gate not working the first day, the 2 batteries death the first week, AC not working and now central screen not working either). All this after having driven marginal mileage and in 1 month. Do not believe the inspection process that is being advertised is reliable at all. More

by borja_blanco Verified Customer Verified Customer

Report | Print

Too much time waiting to be assisted. Not the best YTD Interest. Good service from Malick Mbow and Martin Ortega. Not the best YTD Interest. Good service from Malick Mbow and Martin Ortega. More

by ING.CEOM Verified Customer Verified Customer

Report | Print

Great experience from beginning to end. I love my new vehicle! During and after purchase, Malick went over the vehicle's features and helped me set up the Bluetooth connection. If I ever ha I love my new vehicle! During and after purchase, Malick went over the vehicle's features and helped me set up the Bluetooth connection. If I ever had any questions, he reassured me, I could call him anytime. More

by Coneka Verified Customer Verified Customer

Report | Print

Malik was very very helpful and knowledgeable both about the car and the sales process the car and the sales process More

by jcmartin3030 Verified Customer Verified Customer

Report | Print

It’s always been a good experience at this dealership and with sales person Malick with sales person Malick More

by aterrazas3 Verified Customer Verified Customer

Report | Print