Mamdoh Khalil

If I can leave this company a -5 stars I would. Where should I start? Make sure before arriving at the dealership the vehicle is on the lot. These people are running some sort of scam. I worked wit Where should I start? Make sure before arriving at the dealership the vehicle is on the lot. These people are running some sort of scam. I worked with a sales rep named Yemen he is short, bald, fat and greedy. I also worked with this African American guy in finance with these big bug eyes 👀 . Almost felt like I was playing poker with him for the deal to go through. I have had many issues with calling and texting my sales rep repeatedly and the company for months with no clear direction. They did not care when I needed to get the car looked at either. This company recorded me without my consent when I finish the sale of the vehicle, like I won the lottery. I told this guy at the front desk to delete it. I don’t want my video out there. My sales rep Yemen recorded me to post on his Instagram after I told him repeatedly do not do that he said he would delete it But I doubt he did. It’s like he was thirsty for followers 🤦‍♂️ He even told me the car I got came with the highest trim sound system. I had to tell him no it didn’t, because I could tell instantly that it did not have it. Do your homework, bro on a vehicle you’re trying to sell. It didn’t matter though, since I always upgrade to aftermarket. Get this after the car was ready for me to drive home, Yemen told me to pay a tip to the guy who washed the car. I told him I have no cash so Yemen said I can cash app him like are you crazy? I just spent thousands of dollars and you want more?! Don’t get me started on one of the sales managers. One in particular, his name was George or Jorge not sure of spelling. I thought he would be a good resource however, his only response to me was, I don’t know why you waited so long. I’m like excuse me, sir xxx. Let’s just say I wanted to call him a word that sounds like HUNT but starts with the letter C. I tried my hardest to be patient and do my due diligence, but clearly you can tell by my review I’m unsatisfied and no results were delivered. Now watch their be some xx customer service response to this like they actually care. “ Oh we’re so sorry Blah blah blah blah blah blah” If you’re that, sorry refund me for the time that I wasted working with you creeps. As a man, I truly respect the women that work here. They were the only ones that were helping me, and they also were frustrated with the incompetence of the men. Don’t even bother trying to speak to the owner I was told he is an a hole. AND I hope he sees this too. Good work, Brooklyn Volkswagen YOU made a very unsatisfied customer. More

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STAY AWAY FROM THIS DEALERSHIP. I want to give NO star rating, but that is not an option here. Me and my Daughter had a horrible experience buying car here. Unlike other dealers, I want to give NO star rating, but that is not an option here. Me and my Daughter had a horrible experience buying car here. Unlike other dealers, they advertise a sale price for the car and they will not give you at that price. If you insist on the price they will insult you and laugh at you. After sales manager's insult ,they will send you to the finance manager and insult continues as he refuse to give you the car at the agreed price. This day and age with Customer reviews they don't care about what customer think. You may get a better deal negotiating from MSRP from other dealers. So stay away from this dealership. I am posting this so that you will not be another victim for this dealership. More

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My experience at Brooklyn Volkswagen was excellent! Steve Kirton was wonderful! He answered all my questions and he was patient and pleasant! Steve Kirton was wonderful! He answered all my questions and he was patient and pleasant! More

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Can’t say enough about our salesman Steve. He and the staff at Brooklyn VW made the process easy and comfortable and we are very happy with our purchase. Highly recommend. He and the staff at Brooklyn VW made the process easy and comfortable and we are very happy with our purchase. Highly recommend. More

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Unprofessional, inconsiderate, Nasty, and does not put customer first. They want to leave my car in the street with the key in the ignition. When I protest they get verbally abusive. I would not recommend customer first. They want to leave my car in the street with the key in the ignition. When I protest they get verbally abusive. I would not recommend this dealership to anyone. Overall unsatisfactory service. I service my car and a few hours later the tire was punctured. More

by elaine12sc.sc Verified Customer Verified Customer

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Worst decision no good could never recommend anyone they just want to sell after you buy they dont car just want to sell after you buy they dont car More

by Itzcafyeah Verified Customer Verified Customer

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Me gusta como tratan a las personas en la compañía amablemente te explican lo que tiene tu carro oh que es lo necesita amablemente te explican lo que tiene tu carro oh que es lo necesita More

by AURELIAB587 Verified Customer Verified Customer

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They miss led me with a false price advertised over the internet. Just to get me or another customer to come in their dealership looking for a car internet. Just to get me or another customer to come in their dealership looking for a car More

by E_DIDDY23 Verified Customer Verified Customer

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BEAUTIFUL EXPERIENCE WITH CHRIS NEO RAMON CALDERON AND GORIE FROM THE MOMENT I WALK INTO THE DEALERSHIP TO THE FINANCE AND DELIVERY EVERYTHING WAS PERFECT THANK YOU BROOKLYN VOLKSWAGEN FOR A BEAUTIFUL GORIE FROM THE MOMENT I WALK INTO THE DEALERSHIP TO THE FINANCE AND DELIVERY EVERYTHING WAS PERFECT THANK YOU BROOKLYN VOLKSWAGEN FOR A BEAUTIFUL EXPERIENCE More

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Everyone at the dealership made this experience so easy for us! They were patient and helped our family find the best deal possible. for us! They were patient and helped our family find the best deal possible. More

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