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Manny Diaz
Manny Diaz at Braman Honda

Manny Diaz

Fixed  Operation Director

Braman Honda

7000 Coral Way
Miami, FL 33155

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Manny Diaz

June 29, 2026

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Quick, easy, and fast service. The staff is extremely friendly, knowledgeable, and efficient. I love the Braman Honda service team. More

by LAZAROQUINTINO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jun 29, 2026

Braman Honda responded

We’re glad our service team delivered a smooth, efficient visit for your Honda Civic. Manny and our team enjoyed assisting you with expertise and a warm manner. Thank you for choosing us for your maintenance needs. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 29, 2026

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Buena atención y manejo de parte del personal de servicio,y me fui complacido y con toda la información que necesitaba More

by IRIBARDOC
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Workmanship
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Recommend Dealer
Yes
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Jun 30, 2026

Braman Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda! Paulas Charles General Sales Manager pcharles@bramanhonda.com

Jun 30, 2026

Braman Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 24, 2026

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Service was great. Associate was kind and explained what was happening with the car. Car was ready in a matter of hours. More

by JAECH75
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Workmanship
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Recommend Dealer
Yes
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Jun 24, 2026

Braman Honda responded

We’re delighted Manny took the time to explain everything during your visit. It’s great your Honda CR-V was ready in just a few hours. Thank you for sharing your experience! Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 24, 2026

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My favorite dealer. Excellent costumer service. They’re always willing to help you. I love it. More

by Anabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Hector Garcia Albane, Abilio Valdes

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Jun 24, 2026

Braman Honda responded

We’re honored to be your top choice for service. It’s great to hear your Honda Civic visit went smoothly and that our team could assist you. We look forward to helping with your vehicle again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 18, 2026

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I was unhappy with the first quote of U$550 + for a 20000 mile service. Ismael managed well the situation. Honda pls don’t loose what we like the most about the brand. Great value and affordable service pric More

by demianmaggioni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 19, 2026

Braman Honda responded

Thank you for taking the time to share your feedback. We sincerely appreciate your business and hope to see you again! Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 16, 2026

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Christian was very helpful and explain m clearly the two mechanic failures that my car was having. More

by SERGIOBONILLA140
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Espinoza

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Jun 16, 2026

Braman Honda responded

Thank you for sharing your experience with our clear explanation of your Honda’s mechanical issues. We’re grateful for your five-star rating and for trusting us with your service needs. Manny and our service team look forward to assisting you again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 12, 2026

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Excellent service, friendly staff, smooth process, and great communication. Highly recommend this dealership to everyone! More

by jsanchezj2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Hector Garcia Albane, Abilio Valdes

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Jun 12, 2026

Braman Honda responded

We’re glad our team provided friendly service, clear communication, and a smooth process for your Honda Pilot. Thank you for recommending us to others. We look forward to helping you again. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 12, 2026

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Hola buen día, para mi son muy buenos y profesionales, muy recomendado , gracias cristian por su ayuda siempre More

by VALDESNARA
Recommend Dealer
Yes

Other Employees Tagged: CRISTIAN

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Jun 12, 2026

Braman Honda responded

We’re glad our team delivered professional service for your Honda CR-V. Manny appreciates your recommendation and looks forward to helping with future maintenance. Paulas Charles General Sales Manager pcharles@bramanhonda.com

June 10, 2026

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Oscar Torrents Service manager is terrible with Customers. He mistreats them. He is real bad. More

by REALCHOICE23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Rodriguez, Rhett Kahny, Paulas Louis-Charles, Hector Garcia Albane, Abilio Valdes , Oscar Torrents

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Jun 10, 2026

Braman Honda responded

Mr.Carlos Uz As we stated in response to your previous 3 reviews,our goal is to provide every customer with professional, courteous, and respectful service. We understand that you have expressed concerns regarding your experiences with our dealership, as well as with other businesses. While we respect your right to share your opinions, we do not agree with the characterization of the events that occurred during your visit. Unfortunately, during your interaction with our staff, your behavior toward our employees and fellow customers was disruptive and included comments that we considered inappropriate and disrespectful. As a result, we made the decision to refuse further service, which is a right we reserve when interactions become abusive or hostile. We take all customer feedback seriously and continuously work to improve our operations. At the same time, we have an obligation to provide a safe and respectful environment for our employees and customers, and we will always support our team when they are subjected to unacceptable treatment. We wish you the best moving forward

Jun 10, 2026

REALCHOICE23 responded

Your response is filled with lots of holes. Let me teach you a lesson in Business and Customer Service and im going to never again recommend, think and etc Braman Honda. And for the record. I love Norman Braman, hes a Community Legend, but you all are terrible. This could have been all avoided, if you had Compentent Service workers, and not give me the run around. Then Oscarito comes and instead of being a Smart ass, he should have done what a real good Customer Service and or Manager would do? HEY HI THERE, PLEASE HOW MAY I HELP YOU? WHAT SEEMS TO BE THE PROBLEM? CAN I FIX THIS? IN A CALM DEMEANER, THATS HOW IT GETS DONE AND I WOULD NOT HAVE BEEN TRIGGERED TO REACT NEGATIVELY, NOT BE A SILENT SMART ASS. This bad experience happened to a Well Known Media Person like myself and let me tell you? From my last report i did on this? You lost customers. I be happy to share the responses with you? You could have handled this differently and de-escalated this with me and you wouldnt be in this mess. So in closing. The hell with Oscar the terrible and you all.

June 08, 2026

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Thank you for all your attention and service was really fast thank all of your support and helping More

by RPIJUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Braman Honda responded

Hello, we’re glad Manny and our team provided attentive, speedy service for your Honda. We appreciate your kind words about our support and efforts. Please reach out anytime if you need anything else. Paulas Charles General Sales Manager pcharles@bramanhonda.com

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