Manager Response to my emails: he considered them “insulting” vs. Resolving My Simple Issue “Unaligned sunroof shade”:
“Because of this, I am advising you to take your vehicle to any other Honda dealer, we will no longer service your vehicle here. Have a pleasant day.
While we’re sorry to see your 1-star review, we can assure you there has been more to the conversation than the one sentence you posted in your review. We deeply regret that we cannot come to an agreement on how you would like this issue to be resolved. Thank you for your time and feedback.
Nov 06, 2018 -
Nov 06, 2018 -
Yes, Mr Vizoso. Obviously there has been more to the conversation displayed on my review. For this reason I had to write this review as my MINOR issue was Not taken seriously nor was taken care of at BRAMAN HONDA . It’s was a very simple Sunshade alignment issue due to the Dealer installation of my DVD Entertainment system. Final response in your en “ YOU DO NOT WANT ME COMING BACK TO SERVICE NOR WILL SERVICE MY VEHICLE AT THE DEALER WHERE YOU WORK AT”; Hopefully Mr Braman at some point sees this message and becomes aware of the type of Manager’ he has representing his company .
Can't say enough great things about my experience at Honda dealership. I went in not sure I was going to get a car today, and left a happy customer. I always do my homework when buying a new car and go in ready for a fight. But this time I was happily surprised. No issues, no fights, no drama. The internet sales manager Andy and the sales consultant Carlos Valdes went out of there way to make me a satisfied customer. I have been a loyal Honda owner for many many years and I will keep going BACK.
Muy buena atención! Muy recomendado el dealer Braman Honda! El financista muy profesional también el vendedor y las recepcionistas. Encontraron el auto perfecto para mí con las condiciones que se adaptaban a mis necesidades! Gracias!
My experience was excellent from the moment I entered the dealership.
they are kind and helpful people. I was recommended to see Mr. Boris, who introduced me to Mr. Orlando, who was the one who did all the transaction. Both are extraordinary people. Then, I went to see Mr. Jonh, from finance, from whom I also had a very pleasant experience.
I will recommend this dealership to everyone.