Manny G.
Manny G. at Vision Kia East Rochester
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Manny G.

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
383 Reviews
4.6

383 Reviews

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383 Reviews of Manny G.

May 04, 2025

Dealership Rating
Employee Rating

The service center staff was great, friendly and responsive. I was provided a vehicle to use while my car was being serviced since it was going to be tied up for 1 1/2 days. More

by augie_lindsay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2025

Dealership Rating
Employee Rating

Jessica the service writer is amazing went above and beyond for me. The service manager is also willing to listen and make things happen to make you happy. Thank you very much appreciate you. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Brown

May 06, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2025

Dealership Rating
Employee Rating

Completed extensive engine replacement and a very reasonable time. Everyone was very thorough and polite as always. More

by RHOPKINS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2025

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Employee Rating

Cordial and professional service manager. A pleasure to deal with. Prompt response on reservation. Service was do e in less time than indicated Comfortable waiting area More

by jccjjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 22, 2025

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Employee Rating

They lied about replacing the arm rest. All they did was glue the ripped/duct taped arm rest back together. I still have not gotten my deposit back from the loaner car. I returned it in th More

by HORSES4218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 23, 2025

Vision Kia East Rochester responded

"HORSES4218" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2025

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Employee Rating

I went I to have a noise that sounded like my door or window was open while driving over 40 miles an hour. They said they fixed it but it isn’t . Noise still there . I have to call and make another app More

by bandit1763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2025

Vision Kia East Rochester responded

"Bandit1763" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 15, 2025

Dealership Rating
Employee Rating

Clerks are Very friendly . Knowledgeable about what’s wrong . Love that they wash my car ! Waiting room is clean More

by bandit0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2025

Dealership Rating
Employee Rating

This dealership has got it together professional nice people.. Service department, A++ highly recommend this place. More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Vision Kia East Rochester responded

We appreciate your continued loyalty and support!

April 04, 2025

Dealership Rating
Employee Rating

Very professional had all the work done on time and even washed my car for me! More

by 2snips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2025

Dealership Rating
Employee Rating

Jessica was wonderful. She offered me a rental since the timeframe to fix my car was 5-6 hrs, which I really appreciated. She was extremely professional and courteous, as w More

by JCRINGOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Brown - 5 star

Apr 04, 2025

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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