Manny G. | Page 2
Service Manager
Vision Kia East Rochester
201 E Linden Ave
East Rochester, NY 14445
109 Reviews
Write a Review109 Reviews of Manny G.
April 26, 2024
Service was completed a litter faster than anticipated! Employee was very nice and easy to talk to. Employee was very nice and easy to talk to. More
Other Employees Tagged: JOE KRUPPENBACHER
April 25, 2024
Always appreciate the level of detail the team offers at each stage of the appointment. each stage of the appointment. More
Other Employees Tagged: JOE KRUPPENBACHER , Kelly
April 24, 2024
My feeling is neutral. I did receive more that one email stating I missed my appointment, which I did not. That was frustrating. I was interested in looking at other Kias, I did receive more that one email stating I missed my appointment, which I did not. That was frustrating. I was interested in looking at other Kias, the assigned salesperson emailed me while I was in the dealership. I informed that person I was in the waiting room. No one came. I had also walked around the showroom area. No one even made eye contact. No interaction, so I went back to the waiting room. More
Other Employees Tagged: JOE KRUPPENBACHER
April 23, 2024
Have never had a bad experience with this dealership, everyone is very helpful and nice. everyone is very helpful and nice. More
Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER , Ian
April 21, 2024
They tried really hard not to honor the warranty. I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept i I had to have my mechanic direct their mechanic to a leak in the AC unit that they said they couldn't find. The first day they had my car they kept it for the entire day and no one had looked at it before I needed it back. More
April 20, 2024
Kelly did an amazing job getting me in and out of my oil change ! Thank you 😊 change ! Thank you 😊 More
Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER , Kelly
April 18, 2024
I came to this Kia for the same exact reason for 3 visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if they actually took the time and looked at it the first time I could’ve avoided multiple trips back and not having a car. And then when they did find what was wrong with it they told me they couldn’t even do anything for it and I had to go somewhere else. And I asked before I left if they could put my cabin air filter back in my car at least for me. And when I got it back it wasn’t put in and my car passenger seat was all the way back with stuff in the drivers seat. Not happy with the service from here and won’t be back. Kelly in Service who deals with customers, was very nice and helpful throughout the whole process. If I ever came back it would be because of her. More
Other Employees Tagged: John Gammariello, Joe Ingrassia