From beginning to end.
..a great experience! Wanted to walk my daughter through the car buying experience. From Gil Yammine with advice and experience answering a lot of que
..a great experience! Wanted to walk my daughter through the car buying experience. From Gil Yammine with advice and experience answering a lot of questions...top notch and very helpful. Tyler Lehman was patient, knowledgeable and consultative...great job! Stacie Ipock stepped in when Gil was off and answered a lot of questions with responsive and helpful answers...again top notch! Steven Mejia was knowledgeable and transparent with the financing...top notch! Manny Kahsai topped it all off with checking on how we were being treated during the process. Again, top notch! A very good experence at Marine Chevrolet and their team...kudos to all.
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by Happy customer
Jun 12, 2026 -
Marine Chevrolet responded
Thank you so much for your wonderful review! I’m thrilled to hear that you and your daughter had a great experience at Marine Chevrolet. It’s fantastic to know that Tyler, Stacie, Steven, and Manny provided you with the support and assistance you needed throughout the car buying process. I truly appreciate your kind words and recognition of our efforts. We look forward to welcoming you back in the future!
Sincerely, Gilbert Yammine, Sales Manager, 910-455-2121
We had a great experience at this dealer, they made
everything very easy and worked hard to give us confidence in our purchase
everything very easy and worked hard to give us confidence in our purchase
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by vanpeltm
Other Employees Tagged:
Madi, Donald, Branden, Scott
Aug 07, 2025 -
Marine Chevrolet responded
Thank you for your wonderful review! We’re pleased to hear that you had a great experience at Marine Chevrolet. Our team is dedicated to making the purchasing process smooth and ensuring our customers feel confident in their decisions. We look forward to seeing you again!
Sincerely,
Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
**Let me start by saying this has been the WORST car
buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevi
buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevin told me my numbers ‘looked good’ — meanwhile, EIGHT hard inquiries hit my credit report like I wasn’t gonna check. Shady, dishonest, and unacceptable.
Then I get the car, and the trunk is lopsided. Had to bring it back to get fixed. Mind you, I’ve only had the car a MONTH. Two weeks later, the paint starts peeling off. When I reached out, the dealership tried to push the blame onto Honda, claiming it was a recall issue. Funny how I called Honda directly — NO RECALL on my car. So now y’all lying AND avoiding responsibility.
I spoke to Manager Stephen, who swore he’d talk to his GM and call me back. Nothing but crickets since. THEN Hugo gets on the phone trying to cover for Kevin, being rude, dismissive, and flat out nasty. Little does Hugo know — I recorded that entire conversation. The unprofessionalism was beyond anything I’ve ever experienced at a business.
To make matters worse, Kevin tells me to book a service appointment for the paint. I show up, waste my time and gas, just for them to tell me ‘there’s nothing we can do.’ So now you’re playing with my money, time, AND patience.
This dealership is straight-up ROTTEN. Terrible customer service, no accountability, and no respect for the people spending their hard-earned money here. ZERO stars if I could.
And best believe, I’ll be filing formal complaints with the Better Business Bureau (BBB) and the Attorney General’s office. I have the recordings and the paperwork to back up every word of this. I wouldn’t recommend this place to my worst enemy. First chance I get, this car’s getting traded in or fixed by someone with actual integrity
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by Junique27
Jun 02, 2025 -
Marine Chevrolet responded
We are genuinely sorry to hear that your experience did not meet your expectations. We take all customer feedback seriously and appreciate the opportunity to respond to your concerns.
We always strive to provide clear, honest, and respectful service. While we respectfully disagree with some of the statements, we are still open to discussing the details in good faith. Please feel free to reach out and we'll do our best to assist you further.
Jun 02, 2025 -
Junique27 responded
Spare me the copy-paste PR nonsense. Your so-called “service” has been absolutely pathetic, and this response is just another example of how little you actually care about your customers. The fact that you have the nerve to “respectfully disagree” with my experience is laughable. You’ve been nothing but useless throughout this entire situation. I’m done wasting my time on your empty apologies and hollow offers to “discuss in good faith.” If this is the best you can do, it’s no wonder your reputation is in the gutter. Do better — or don’t, because at this point it makes no difference.!!! while offering yet another empty invitation to “reach out” for more of the same runaround. I think I’ve had enough of the smoke and mirrors. If this canned response is the best you can do, save it. I have no interest in chasing people who clearly have no intention of actually helping. Kick rocks — and take your performative customer service with you.
Top notch dealership!
My sales person Jose .and all of the staff that I dealt with worked very hard to get me in the truck that I wanted and a payment I could afford. Love
My sales person Jose .and all of the staff that I dealt with worked very hard to get me in the truck that I wanted and a payment I could afford. Love my truck! Thank you Marine Chevrolet and Jose!
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by lescenski
Other Employees Tagged:
Kourtney Ezzell
, Karin Fuelleman, Crystal Massie, Jose salesman
Mar 15, 2025 -
Marine Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a top-notch experience with Jose and our team at Marine Chevrolet. It's great to know you're loving your new truck! We appreciate your kind words and look forward to seeing you again in the future!
Sincerely,
Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
Hands down the best dealership i have worked from gabby
to Kevin the whole team is simple amazing.
to Kevin the whole team is simple amazing.
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by Jeff gaccione
Other Employees Tagged:
Kourtney Ezzell
, Karin Fuelleman, Crystal Massie, Gabby
Nov 13, 2024 -
Marine Chevrolet responded
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team at Marine Chevrolet, especially with Gabby and Kevin. We strive to provide exceptional service, and it's great to know that we made a lasting impression. We look forward to assisting you again in the future!
Sincerely,
Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
Jacksonville is the best place to buy a car.
From service to sales team is the best.
From service to sales team is the best.
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by Brandon
Oct 25, 2024 -
Marine Chevrolet responded
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service and sales teams at Marine Chevrolet. Your satisfaction is our top priority, and we appreciate you choosing us for your car-buying needs. We look forward to serving you again in the future!
Sincerely,
Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
Rumor Campbell was amazing.
He has been so supportive!! He has reached out to me especially with the check engine issue
He has been so supportive!! He has reached out to me especially with the check engine issue
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by anitamother2
Other Employees Tagged:
Crystal Massie, Rumor Campbell
Sep 05, 2024 -
Marine Chevrolet responded
Thank you for your kind words about Rumor! We’re thrilled to hear that he provided you with excellent support, especially regarding your check engine issue. At Marine Chevrolet, we strive to ensure our customers feel taken care of throughout their experience. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com