Manny Patel | Page 3

Travae did an outstanding job of covering the features and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I wou and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I would highly recommend this dealership! More

by zmbruce Verified Customer Verified Customer

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Sales staff was accommodating and patient. Good experience. Hope the service staff will follow suit! Good experience. Hope the service staff will follow suit! More

by wildcat Verified Customer Verified Customer

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People at the dealership were very friendly very honest very hard working to get me into my truck that I purchased very hard working to get me into my truck that I purchased More

by treashley2018 Verified Customer Verified Customer

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I am currently waiting to have two services completed. The dealership states they will Correct the issue,, but have yet to Complete the job. This issue has been ongoing Since September. The dealership states they will Correct the issue,, but have yet to Complete the job. This issue has been ongoing Since September. More

by crystal Verified Customer Verified Customer

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Best dealership I have ever purchased from. No pressure at all - they had exactly what I wanted, let me test drive it, added the bed liner, and I picked it up the next day. Although I have No pressure at all - they had exactly what I wanted, let me test drive it, added the bed liner, and I picked it up the next day. Although I have to drive an hour, I will do so because of the customer service. More

by 1stsgtc Verified Customer Verified Customer

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Kenneth was an amazing and accommodating sales rep. The entire process was very smooth and there were no tricks! Also, Joe in finance was by fair the best finance person I’ve dealt with at a car dealer The entire process was very smooth and there were no tricks! Also, Joe in finance was by fair the best finance person I’ve dealt with at a car dealership. Overall, there’s a clear reason Southern is the top rated ford dealer in VA! More

by aslattum Verified Customer Verified Customer

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Best group of people you would want to buy a vehicle from. 3rd best experience I have had buying a vehicle. the other 2 were from Hall Ford with the same bunch of people. Manny & Rob went out of their w from. 3rd best experience I have had buying a vehicle. the other 2 were from Hall Ford with the same bunch of people. Manny & Rob went out of their way to help me. Not if but when I want another vehicle, I will be back. More

by fisherman_974 Verified Customer Verified Customer

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They Got me in my car quick, but later found out why. The bumper was glued and popped out the battery was bad and had to jump start car at least 10 times in one week. Nobody returns calls,very stand offi The bumper was glued and popped out the battery was bad and had to jump start car at least 10 times in one week. Nobody returns calls,very stand offish and blowing me off when I called and then had to stop by with my concerns. They gave me loaner car and it smelled like cigarettes and was dirty. They took a week to fix get the battery fixed which they sent to a regular Nissan dealer. They never fixed bumper, never did wheel alignment because their is 3 different tires on a 2023. Theirs a big burn mark in the back corner roof panel and a piece of left side mirror missing. More

by radie2537 Verified Customer Verified Customer

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I bought 3 F150s since 2016. I am delighted with the salesmen Manny, Robert and the service representative Stephanie. I am delighted with the salesmen Manny, Robert and the service representative Stephanie. More

by VAREDDRUMMER Verified Customer Verified Customer

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We went to purchase a 2023 Ford Lightning- we were promised by Dakota, the “EV Expert” that this would meet the needs of my partner’s commute. It didn’t and it had other issuues- Lojack wasn’t install promised by Dakota, the “EV Expert” that this would meet the needs of my partner’s commute. It didn’t and it had other issuues- Lojack wasn’t installed properly and wouldn’t activate, batteries wouldn’t charge correctly-we went to ask about a swap or return in the 3rd day. They said they wouldn’t take the car back. We then spoke with Manny the Sales Manager, who was as uncooperative as Dakota. We asked about swapping for a vehicle at another Southern automotive lot and were told no because it wasn’t a new purchase- we just purchased this vehicle 2 days ago!! Hard to believe they would do this to a disabled veteran. Buyers beware- stay away from this dealership. More

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