Manny Patel
Manny Patel at Southern Ford

Manny Patel | Page 3

General Manager

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.6
40 Reviews

Dealership Experience

11 yrs, 5 mos

4.6

40 Reviews

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40 Reviews of Manny Patel

October 12, 2024

Dealership Rating
Employee Rating

They Got me in my car quick, but later found out why. The bumper was glued and popped out the battery was bad and had to jump start car at least 10 times in one week. Nobody returns calls,very stand offi More

by radie2537
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JON CONWAY

September 08, 2024

Dealership Rating
Employee Rating

I bought 3 F150s since 2016. I am delighted with the salesmen Manny, Robert and the service representative Stephanie. More

by VAREDDRUMMER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler , ROBERT MUIR

July 15, 2024

Dealership Rating
Employee Rating

We went to purchase a 2023 Ford Lightning- we were promised by Dakota, the “EV Expert” that this would meet the needs of my partner’s commute. It didn’t and it had other issuues- Lojack wasn’t install More

by Jennifer_coffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: DAKOTA BOOTH, Scott

June 11, 2024

Dealership Rating
Employee Rating

As southern Ford, I went in to trade in explore and bought a new one. The experience was wonderful. They treat you like family. I would recommend Southern Ford to anybody. More

by Lynnitaspencer18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jensen, ROBERT MUIR

Jun 11, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 31, 2024

Dealership Rating
Employee Rating

Clayton and Manny provided an excellent car buying experience. I am very happy with my new Ford ranger. More

by trevorcaccetta
Recommend Dealer
Yes

Other Employees Tagged: Joe Jensen, ROBERT MUIR, CLAYTON WALKER

May 28, 2024

Dealership Rating
Employee Rating

This is the fourth vehicle we have purchased/leased from this location in eight years. Manny Patel sold us our first three vehicles when it was a Hall dealer. Manny was our contact for our most recent pur More

by PKJSTAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROBERT MUIR

May 24, 2024

Dealership Rating
Employee Rating

So far all of my dealings with Southern Ford have been wonderful. I would recommend them to everyone. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gwen Saunders

May 24, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2024

Dealership Rating
Employee Rating

Management I spoke with just did not care about my concerns on service and treatment I received from their service manager / advisor More

by Finchramon16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JON CONWAY

May 14, 2024

Southern Ford responded

Ramon. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 07, 2024

Dealership Rating
Employee Rating

Stephanie was very pleasant, polite, professional and informative. Dealing with professionals like Stephanie and consistently receiving excellent service from Southern Ford are two of the main reasons I More

by MCENTIREPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler, Michael Esquivel , Chris Vandenheede

May 08, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2024

Dealership Rating
Employee Rating

Excellent service! Michael and Manny provided answers to all my questions and worked out a deal that was comfortable to everyone. Highly recommend paying them a visit i More

by bunchofhalls
Recommend Dealer
Yes

Other Employees Tagged: Michael Esquivel , Joe Jensen, JARED STARK

Apr 30, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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