Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
754 Reviews
4.9

754 Reviews

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755 Reviews of Stephanie Spangler

May 08, 2026

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Employee Rating

Stephanie is a top of the line associate. She always takes good care of me. She is the reason I continue choosing southern Ford Newport news. Her technicians always do excellent work on all m More

by Austin Soule
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Recommend Dealer
Yes

May 06, 2026

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Stephanie did a great job and saved me money as she found I had money in my Ford Maintenance Account More

by COFFEYBEAN
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Recommend Dealer
Yes

May 06, 2026

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Easy to schedule, very professional, great communication, and repairs was completed in a timely manner. More

by Jimmy S
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Recommend Dealer
Yes

May 01, 2026

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Very satisfied customer. Service was completed professionally and in a timely manner. Stephanie was very professional. More

by Samtaliaferro203
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 01, 2026

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Quick, polite, pleasant to deal with and competent. I always have my F-150 serviced there and nowhere else. More

by christoph.leemann
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

May 01, 2026

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Employees at Southern Ford were very professional helpful and kind. They sent me video of the work performed. I will definitely continue my business with Southern Ford. More

by shezzbad
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2026

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Employee Rating

Stephanie is THE best. Greets me with a smile every time. Sets my expectations with the service that will be performed and keeps me informed through the process. Never any More

by gidupp
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Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 29, 2026

Dealership Rating
Employee Rating

Stephanie was wonderful polite and patient. She made the whole process go smoothly. I really enjoyed my experience with her. Thank you so much. More

by nishamcclain33
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

May 01, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2026

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Employee Rating

Great service from this establishment and team. Stephanie is a great asset to the team, and one of the main reasons I bring all of my vehicles here to be serviced. More

by rolopz
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2026

Dealership Rating
Employee Rating

Stephanie is an asset to the dealership. Concerning to see how busy she is on most of my visits. Give her a raise! More

by DALLAS162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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