Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

July 06, 2026

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Employee Rating

She was totally professional and she helped me out knowing what she was talking about . More

by CASHDARYL0369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 03, 2026

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Employee Rating

Great service at this dealership. I only deal with Miss Stephanie Spangler. She always has time for me. She understands my vehicle needs. She gets me scheduled and serviced in great t More

by anthony.anaya90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2026

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Employee Rating

Brought my car in for some work that was needed They were able to tell me pretty quickly what I was gonna need how much it would cost and when they could do it. Have my car back within a few days Problem sol More

by BJHERNA1963
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jul 03, 2026

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2026

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Employee Rating

Excellent Service Sales and Service, will recommend friends and relatives to buy any use or new car or truck from Southern Ford and recommend to see Josh Cobb. More

by JONES.ED0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 29, 2026

Dealership Rating
Employee Rating

Went there for paint and upholstery issues it was supposed to be covered through Ford never got a response More

by STEFFANIESERVISS88
Recommend Dealer
No

Other Employees Tagged: Stephanie Spangler

Jul 03, 2026

Southern Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2026

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Employee Rating

Only experienced service when picking up vehicle as vehicle was left overnight. Pickup was flawless and curteous. Thank you. More

by ROZSTORM
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jul 03, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 26, 2026

Dealership Rating
Employee Rating

Stephanie Spangler is Fantastic! ! I'm always taken care of when I bring my vehicle in for service. You have a great team there. More

by DANIELLLOYD213
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jul 03, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 26, 2026

Dealership Rating
Employee Rating

Stephanie is always on the top of things here at Southern Ford! She does a great job and is a wonderful person! Always makes sure that I’m taken care of as a customer! More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 25, 2026

Dealership Rating
Employee Rating

Everybody was very professional. Stephanie was absolutely awesome and the weight was not as bad as I had anticipated. Everyone was very helpful. More

by Linda.vandyke
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jul 03, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 25, 2026

Dealership Rating
Employee Rating

Very well informed I'm the vehicle I have no problem scheduling for them to pick up or return vehicle More

by kisheppe
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler

Jun 25, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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