Manuel Maisonet

Fernando was extremely helpful and professional. He supported me in all my questions and needs for my car. Great service. He supported me in all my questions and needs for my car. Great service. More

by RAULALEJANDRO Verified Customer Verified Customer

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We loved the goodness of your staff but three yellow warmig light are showing on the dash and the c a r needs an aligmemt. We made an appointment with a local macanic. warmig light are showing on the dash and the c a r needs an aligmemt. We made an appointment with a local macanic. More

by MARCINVESTGROUP Verified Customer Verified Customer

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I have never bought a car off a grassy lot before. I did not realize they would rush me through the paperwork and add on extra charges at the end. I had gotten a letter from PNC bank that they did no I did not realize they would rush me through the paperwork and add on extra charges at the end. I had gotten a letter from PNC bank that they did not approve my loan for 75 months. I was not aware of the loan being for 75 months. They offered 60 months. The same day I got a one page letter from Northwest Federal Credit Union in Virginia with my credit score and no mention of anything about being my loan company or even a hint of any other name for it. I actually was advised when I asked around to call the company that Carrie’s my auto insurance to give me the information. I did and they gave me Northwest Federal credit Union. I thought I should have gotten that information before Geico got it but I am glad they were able to give me the name and phone number. I called Northwest Federal Credit Union and spoke to them but they did not have my payment due date or the payment amount. I think everybody should purchase their vehicle from a dealership that is near them that they can go to and take care of financing. This Brickell Motors comes up here where a lot of elderly retired people live and charge them more than a local dealership. This was my first experience with them and it will never happen again. I learned my lesson. It was not Christians fault what happened that Manuel Maisonet Rushed me through the paperwork because he said he had a lot of customers waiting. I am 84 years old and never been treated like that before. I like the vehicle but not the total cost including financing cost more than the same used car at a local Ford Dealer. Actually for $8,000 more I could purchased a brand new Ford Edge at a local dealer. I was taken to the cleaners with the extra charges that I want taken off the loan. I just thought I would let you know I was not treated fairly ….financially. I have been in touch with Florida State Attorney. They have referred me to 4 agencies that I am contacting and filling out their forms with exactly what took place with the extra charges. These 4 companies especially want to hear from people over the age of 60 that have been taken financial advantage of. More

by RELLUF41 Verified Customer Verified Customer

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Great experience , i leased 2 cars here and the dealer took the time to help and find the best car available for me, ended up with a great deal and my dream car which i thought i couldn’t initially afford took the time to help and find the best car available for me, ended up with a great deal and my dream car which i thought i couldn’t initially afford ! More

by ALICESONNINO96 Verified Customer Verified Customer

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The process was easy and the communication and customer service was great. I enjoyed doing business with them. service was great. I enjoyed doing business with them. More

by JASON.WILLIAMS3 Verified Customer Verified Customer

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The dealership has a awesome team they work togather to make sure you get the help you need. They are caring and respectful as I have said previously they all treated my family and I humanity and not just make sure you get the help you need. They are caring and respectful as I have said previously they all treated my family and I humanity and not just a sales. We do appreciate everything as a customer well taken care of. More

by PEGGIEALEX Verified Customer Verified Customer

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Excellent service from top to bottom. Class act from the sales to the finance department. In and out with my new Jeep in record time! Class act from the sales to the finance department. In and out with my new Jeep in record time! More

by DNJNRNR Verified Customer Verified Customer

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Promises not kept, Rebate check $1500 has not been received was promised by. 8/1/25 Two very small self threading screws used to attach tag (wrong size and type) by the time I got home the tag was received was promised by. 8/1/25 Two very small self threading screws used to attach tag (wrong size and type) by the time I got home the tag was barely hanging on by one screw. Had to purchased proper screws to attach tag. Radio changes by itself while driving down the road won’t stay on selected programmed station often changing to non English speaking stations that I cannot understand annoying and distracting when driving. Communication arbitrarily announces VERY LOUDLY from time to time “Navigation will be at this volume” This terrifies and upsets my Down Syndrome/Autistic child as well as startles me and hurts my ears. This could easily cause an accident. More

by JUDYDEE9964 Verified Customer Verified Customer

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The dealer was very kind and very good at what he do I can't thank him enough and I hope you keep the good work up thank you so much for everything completed my day thank you enjoy I'm enjoying it very mu can't thank him enough and I hope you keep the good work up thank you so much for everything completed my day thank you enjoy I'm enjoying it very much keep the good look More

by Eidith Myles Verified Customer Verified Customer

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Very happy with the service every time I visit. They are always helpful and professional. 5 star service. Excellent team. They are always helpful and professional. 5 star service. Excellent team. More

by ROBY0769.RT Verified Customer Verified Customer

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